You want the best, most reliable clinicians for your patients. And their performance is essential to your future success. There’s more to capability than experience and clinical skill, however, and there could be red flags in an otherwise stellar candidate’s past that they’d be unlikely to mention in an interview. The headlines out of Clallam County, Washington offer a bracing reminder of that as an emergency room physician there has been arrested and charged with …
Arrest Serves as a Reminder: Consider Running Candidates Through the Sex Offender Registry
A New Mexico physician assistant was arrested recently on charges he sexually abused a child repeatedly—years after being granted probation after being charged with enticement of a minor in Utah. He was denied a license in Utah for that reason in 2009, but was granted a PA license in New Mexico less than a year later. PAs are certified nationally, but licensed at the state level. JUCM published an original article on this very topic …
Should an Urgent Care Operator Check the National Sex Offender Registry When Hiring Employees?
Urgent message: Failure to identify risks in a new hire’s background can result in “negligent hiring” liability for an urgent care operator, but there are also limitations in what information a center can seek on an applicant. The approximately 7,100 urgent care centers in the United States employ physicians, NPs, PAs, RNs, medical assistants, technicians, and receptionists who provide walk-in patients with medical care for minor health conditions without an appointment. Most urgent care centers …
Be Vigilant—Sexual Misconduct Claims Are Bad for All Concerned
Where staff and patients of the opposite sex or same-sex orientation are together in private, there is a risk for perceived or actual inappropriate advances, or worse. An urgent care operator in Georgia is grappling with such a situation at this very moment, as a medical assistant was arrested and charged with improper sexual contact by an employee or agent in the first degree. A patient alleged that the MA made “unwanted sexual contact with …
Do Business with the Federal Government? Stop Asking About Applicants’ Criminal Histories
In case you missed it, urgent care centers and other healthcare employers who have contracts with the federal government are now forbidden from asking prospective employees’ about their criminal history on applications or in the interview process. In fact, you’re not allowed to raise the question before you offer someone the job. The first time you’re allowed to raise the question is when you make a conditional offer of employment—after which you could open yourself …
Too Many Kids Are at Risk for Abuse and Trafficking. Ensure Your Urgent Care Center Is a Safe Haven
Children and their parents should be able to trust that healthcare providers are among the safest individuals in the world to be around—with should being the operative word. Sadly, that’s an idealistic notion that doesn’t hold up when (fortunately rare) events prove otherwise. Most recently, as reported by 7News Boston, a physician in Massachusetts was one of four men arrested in a sting operation designed to snare individuals willing to pay for sex with 12- …
Operators May Not Be to Blame When a Physician Assaults a Patient—but They’re Sure to Pay the Price
An urgent care physician in the San Francisco Bay area was arrested recently on suspicion of sexual battery. A patient charged that he made repeated, unwanted sexual advances and even forced himself on her three times. Local media reports raise the specter that there could be other victims yet to come forward. There’s no indication that his employer had any idea about his alleged predatory behavior, and at this point there’s no indication that they’ll …
Archives- 2017
Jump to: January 15, 11(4): 1-46 February 15, 11(5): 1-50 March 15, 11(6): 1-42 April 15, 11(7): 1-42 May 15, 11(8): 1-46 June 15, 11(9): 1-50 July/August 15, 11(10): 1-46 September 15, 11(11): 1-46 October 15, 12(1): 1-46 November 15, 12(2): 1-46 December 15, 12(3): 1-42 January 15, Vol 11, No. 4, Pages 1-46 Letter from the Editor in Chief (PDF) How to Avoid Burnout? The Answer Is in the Exam Room Lee A. …
Know Your Employees’ Histories—for the Safety of Your Patients and Your Practice
An urgent care center in Pecos County, Texas is finding out the hard way that not knowing the details of your employees’ histories is a recipe for disaster. A physician assistant working at the clinic has had his license temporarily (for now) suspended after being indicted by a grand jury on one count of aggravated sexual assault on a child. It’s alleged that the offense took place before he was hired, during a wellness exam …
Tattoos and Piercings: What the Urgent Care Provider Needs to Know
Urgent message: Tattoos and piercings are becoming commonplace, but patients who experience complications with these forms of body art may present to urgent care centers, as access to dermatology and plastics specialists frequently requires a referral or extended wait periods. The urgent care provider should possess a working knowledge about how tattoos and piercings are performed, how to recognize the complications, and how to treat them appropriately. Tracey Quail Davidoff, MD TATTOOS Introduction The term …