Practice Management
A new article published online by Forbes suggests that Walgreens, which is working with MedExpress to bring urgent care centers to the retail pharmacy space, may need to consider stepping up those efforts in light of overtures Amazon has made to enter the pharmacy business. So far, Walgreens and MedExpress say they’ve set up shop in 15 U.S. Walgreens locations as something of a “pilot” to see if the idea is fruitful enough to continue …
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The Veterans Affairs (VA) Office of Community Care (OCC) has said publicly that it wants to help veterans gain greater access to healthcare outside of the VA system. Naturally, as part of its contracting process, the OCC requires prospective contractors who want to treat those enrollees beyond the walls of a VA facility to share a fair amount of information. A lot of it is what you’d expect: name, address, DEA number, phone, fax, National …
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The case of a woman in Colorado who played Good Samaritan to an animal she was concerned about, only to later be diagnosed with rabies, serves as a reminder that any interaction with wildlife can carry risks for disease that could require immediate treatment. For clinicians, that means remaining vigilant and asking the right questions when patients present with symptoms that may seem to appear without explanation. The Colorado woman was concerned about the welfare …
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Florida, Michigan, and Tennessee are the latest states to enact legislation aimed at limiting the amount of opioid medications physicians can prescribed at any one time for acute pain. In Michigan, prescribers cannot write more than a 7-day supply; Florida draws the line at 3 days and makes physicians and pharmacists consult the state prescription drug monitoring database to review a patient’s prescription history. Tennessee let’s pharmacists fill only half the amount of opioids a …
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Summertime means more leisure time for most Americans, and the warmer weather can serve as a welcome invitation to enjoy outdoor activities that are inaccessible during much of the year. It’s also a great time to let residents in your area (and visitors from out of town, for that matter) know your capabilities to assist with seasonal health concerns. The operators of Mercy Urgent Care know western North Carolina is an appealing destination for hikers—and …
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Innovation is a word indivisible from the growth of the urgent care industry; the practice setting itself is a step forward in the evolution of primary care. And it keeps growing and improving all the time, thanks to pioneers who still see the potential in offering a higher-acuity version of primary care-type services on a walk-in basis—and work to realize it in a timely and cost-effective manner. The thing about evolution that’s sometimes forgotten is …
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Urgent message: After an urgent care center spends thousands of dollars on marketing and advertising to raise awareness, it should be fully prepared to “welcome” patients whose first interaction with the practice is often by telephone. Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is Practice Management Editor of The Journal of Urgent Care Medicine. As a volume-driven practice model, urgent care must utilize a number of expensive marketing …
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Medicaid patients who go to the ED with what is later deemed to be a “minor or nonemergency case.” While the bill’s sponsor, Assemblyman Louis Greenwald, says it is designed to save the state and taxpayers money, provider organizations and hospitals are obviously not happy. Some 1.8 million residents get coverage through Medicaid, according to state reports, with patients in the fee-for-service managed-care program accounting for about 5% of that number. If the law takes …
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Legislation under consideration by Massachusetts lawmakers purports to help patients gain access to quality care more easily—the actual title of the bill is the Act to Enhance Access to High Quality, Affordable and Transparent Healthcare, after all. Critics are concerned that it will actually have the opposite effect when it comes to urgent care, however, citing several components of the bill as currently written: An 8.75% tax on the total dollar amount of an urgent …
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A new post from PatientEngagementHIT.com (PEH) identifies urgent care as one of the “emerging players allowing patients to connect to care outside of a doctor’s office hours,” a key benefit at a time when access to care is getting more challenging all the time. PEH emphasizes four broad areas in which progress could be made to help patients get to see the clinicians that would be best suited for their current complaints in a timely, …
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