Provider Happiness Has Taken a Beating Since the Pandemic; Check in with Colleagues (and Yourself)

Provider Happiness Has Taken a Beating Since the Pandemic; Check in with Colleagues (and Yourself)

As JUCM News readers know, research has shown that healthcare provider burnout increased significantly over the course of the COVID-19 pandemic. New research published by Medscape, which also took part in the project, took a slightly alternate approach to the issue by asking 9,100 providers in 29 specialties not only about burnout, but also to assess their degree of happiness. While urgent care was not one of those specialties, it’s noteworthy that the specialties most …

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Providers and  Coders Take Note: More Patients with Mental Health Issues Are Heading Your Way

Providers and Coders Take Note: More Patients with Mental Health Issues Are Heading Your Way

It’s likely you’ve noticed seeing more patients with complaints related to their mental health and emotional wellbeing since the start of the COVID-19 pandemic. What may be more surprising, if you hadn’t noticed, is that the trend began well before 2020. New research published by Health Affairs shows that between 2006 and 2018 the percentage of visits to primary care related to mental health concerns increased from 11% to 16%. The authors attributed the increase …

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Walgreens Is Sinking More Money into the Primary Care Space

Walgreens Is Sinking More Money into the Primary Care Space

As JUCM News readers know, Walgreens is among the many retail drugstores and big box merchants trying desperately to break into the primary care medicine industry. It appears they’re among the most willing to invest heavily in that crusade, too. It was only a few months ago that we told you about the company’s dream of establishing a thousand clinics in its drugstores over the next 5 years. Now, as reported by Healthcare Finance News, …

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Patients May Be Accessing Telehealth in Ways That Surprise You

Patients May Be Accessing Telehealth in Ways That Surprise You

Telehealth has been celebrated for broadening access to healthcare for individuals who otherwise would go without, but also derided as an “environment” rich in risk for overprescribing, as well as a threat to the patient–provider relationship. What’s not in dispute is that many patients like it—and the situations in which they access telehealth may be surprising. According to research by KeyCare and as reported by Healthcare IT Today, 68% of patients “who needed urgent care …

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The COVID Emergency Declarations Are Ending. What Does That Mean for Urgent Care?

The COVID Emergency Declarations Are Ending. What Does That Mean for Urgent Care?

While the general public might think of the federal government’s action to try to contain the COVID-19 pandemic to be a single, monolithic Federal Health Emergency, the facts are much more nuanced, with an array of implications for urgent care (and every distinct healthcare setting). With the exception of certain states that are seeing increases, in general caseloads, hospitalizations, and deaths related to COVID are down in the United States and the government is starting …

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Healthcare Burnout Isn’t Only for Providers. Have You Checked in with Patients Lately?

Healthcare Burnout Isn’t Only for Providers. Have You Checked in with Patients Lately?

Urgent care providers and operators are probably too aware of how common burnout is among healthcare professionals, especially since the dawn of the COVID-19 pandemic. That’s true, of course, and it is a serious, ongoing concern. However, an article just published by Time magazine points out that patients may also be experiencing their own variety of burnout associated with healthcare. One factor the piece notes—having to wait weeks to see a provider when the patient …

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When the Elements Shut You Down, You Need a Plan for Your Patients—and Your Team

When the Elements Shut You Down, You Need a Plan for Your Patients—and Your Team

Much of the U.S. is getting hammered with winter storms as of this writing, forcing some urgent care operators to decide whether it’s worth it (and safe) to conduct business as usual, close early, or not even open up for the day. Prevea Health in Wisconsin, for one, got ahead of the game by announcing in local media and its own platforms that they’d be closing all locations, including urgent care centers, from Wednesday afternoon …

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Do New Data Reflect Acuity Degradation in Urgent Care?

Do New Data Reflect Acuity Degradation in Urgent Care?

New data from the Peterson-KFF Health System Tracker show that healthcare facilities, in general, are filing for higher-complexity care than in years past—but that urgent care providers buck the trend by filing such claims at a lower rate than their counterparts in the emergency room and traditional physician practices. Looking at claims for outpatient visits between 2004 and 2021 from the Merative MarketScan Commercial Claims and Encounters database for nonelderly people, researchers determined that providers …

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Free JUCM Webinar: Flu and COVID-19 Keep Evolving. Ensure Your Knowledge Base Does, Too

Free JUCM Webinar: Flu and COVID-19 Keep Evolving. Ensure Your Knowledge Base Does, Too

Urgent care providers have been proficient in treating patients with influenza for a very long time. That’s not to say it’s ever been simple, of course, as the formulation for each season’s vaccine is an educated guess that leaves little time to assess how severe the caseload will be. COVID-19, of course, required a very steep learning curve across every practice setting—but, again, urgent care providers proved up to the task. That’s a good thing, …

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As Flu Season Dwindles, Another Virus Is on the Rise

As Flu Season Dwindles, Another Virus Is on the Rise

The end of February brings us one step closer to the close of flu season, but that doesn’t mean we’re going to get a break from mass numbers of patients presenting to emergency rooms and urgent care with signs of viral infection. This time it’s norovirus, however. According to an article published by Becker’s Hospital Review, there have been 25 outbreaks this year, compared with just 14 during the same period a year ago. In …

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