Practice Management
An urgent care center in Los Angeles is offering to check qualified patients for sexually transmitted disease at no cost. The plan is part of Vermont Urgent Care’s goal to expand their offerings to include sexual health services—but it’s also a great way to introduce themselves to patients who may not have visited the clinic before. Urgent care centers, in general, have become popular among patients who think they may need to get checked for …
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With an eye toward reducing the heavy economic burden stemming from patients visiting emergency rooms needlessly, U.S. Senator Bill Cassidy, MD (R-LA) is pitching legislation that would require the Department of Veteran’s Affairs to pay for care provided to veterans in urgent care centers. Representative Clay Higgins (R-LA) plans to introduce companion legislation in the House of Representatives. As written, the Veterans Emergency Room Relief Act of 2017 seeks to: Pave the way for veterans to receive …
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Urgent message: Urgent care providers are valued for their ability to treat nonemergent acute healthcare needs efficiently, but in so doing they are also well positioned to identify other, underlying healthcare issues such as hypertension. Introduction Heart disease is the leading cause of death in the United States and accounts for approximately 24% of all deaths.1 Many known risk factors are associated with heart disease, including high blood pressure. The Centers for Disease Control and …
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Urgent message: Urgent care providers must maintain a high index of suspicion for life-threatening conditions when assessing patients whose self-reporting of symptoms can be vague and nonspecific. Introduction Elderly patients often present for medical evaluation with vague complaints, oftentimes requiring the provider to obtain additional history from family and caregivers. Urgent care providers must maintain a high index of suspicion for life-threatening conditions based on non-specific symptoms. This case demonstrates the importance of recognizing a …
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Urgent message: Increasingly, patients with symptoms of acute infection run to their nearest urgent care center. As such, urgent care clinicians can contribute greatly to national efforts to save lives by stemming the growth of antibiotic resistance through good antibiotic stewardship. Introduction Despite being a recent healthcare phenomenon, urgent care centers are responsible for a growing percentage of outpatient healthcare, with an estimated 160 million total annual visits at more than 9,300 sites in the …
Read MoreNew Data Measure Risks with Oral Corticosteroids Key point: Remember—all medications have risks! Citation: Waljee AK, Rogers MA, Lin P, et al. Short term use of oral corticosteroids and related harms among adults in the United States: population based cohort study. BMJ. 2017;357:j1415. This cohort study looks at patients with short-term steroid use (<30 days) and potential complications at 30 and 90 days out. Endpoints included fracture, sepsis, and blood clot. This study included 1.5 …
Read MoreCQI – Continuous Quality Improvement: The process by which an organization identifies a problem, plans action to address the problem, implements the plan, and reviews the results for effectiveness. In healthcare, we commit to CQI in order to affect outcomes; we focus on systems and process and how inefficiencies and lack of integration lead to undesirable outcomes. We scrutinize and identify a problem and propose a plan to change the process to improve outcomes. …
Read MoreUrgent message: “Winning” a lawsuit in which you’re the defendant runs a distant second to avoiding lawsuits altogether—never mind if you’re on the losing end and have to pay a judgment. Understanding relevant regulations and laws is the best way to stay out of court. Today’s healthcare providers must carefully navigate their way around complex laws and regulations which regulate, restrict, and impact their practices. Urgent care providers who fail to navigate within these laws …
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Urgent Message: Urgent care demands that providers meet goals for fast patient turnaround and positive patient experiences, which when combined with tight staffing makes recognizing and preventing provider burnout a priority for urgent care providers. It’s been said that providers are the lifeblood of any healthcare organization. Indeed, they’re the collective engines that make everything go, such that their focused engagement and dedicated patient care are critical for organizational success. But that dedication often leaves …
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Massachusetts’ secretary of Health and Human Services is on record as saying urgent care is ideally suited to help reduce overcrowding emergency rooms, at least in Boston. As a guest on Herald Radio’s Morning Meeting program, Marylou Sudders referenced a recent report that patients are waiting nearly an hour to be seen, on average, in the EDs at Boston Medical Center and Brigham and Women’s Hospital. Her proposed solution would be to have more urgent …
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