Be Wary of ‘Prescription Inflation’ When Treating New Patients

Be Wary of ‘Prescription Inflation’ When Treating New Patients

Patients who read (or, maybe more likely, see an online or television commercial) about “new” disorders whose descriptions may apply to them could be inclined to run off to the urgent care center for immediate evaluation, even if there’s nothing urgent about their condition. Diagnoses that didn’t even exist or were seldom made a decade ago (eg, adult ADHD, low testosterone) are now being described in breathless detail. Even recognized disease states like diabetes continue …

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Are Health Systems Missing the Boat on Urgent Care Referrals?

Are Health Systems Missing the Boat on Urgent Care Referrals?

Despite ongoing growth in the number of urgent care centers, many institutions still fail to see the profitable big picture of aligning with urgent care, or of opening locations of their own. A study by the University of Minnesota and Urgent Care Partners (UCP) reveals that healthcare providers are not actively coordinating the growing urgent care primary care channel, or effectively managing downstream referrals. The UCP Urgent Care Survey found that 66% of urgent care …

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Millennials Are Most Likely to Head to Urgent Care with Flu

Millennials Are Most Likely to Head to Urgent Care with Flu

While the University of Georgia joins the pack of institutions warning that immunizations are dangerously low this flu season (roughly 40% of what they should be at this time of year), a new study by Amino reveals that patients in the millennial age group are the most likely to visit either an urgent care center or the emergency room when the think they have the flu. These two pieces of data, though flowing from different …

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A Pregnant Woman with Skin Lesions

A Pregnant Woman with Skin Lesions

A 30-year-old woman in her second trimester of pregnancy complained of multiple skin lesions that occurred in wheal patterns whenever she pressed firmly on her skin. Sometimes her skin would itch, causing her to apply pressure or rub and produce the wheal. Upon exam, the doctor could see a linear configuration on her arms from scratching and geometric configurations on her back, produced by her clothing View the image taken (Figure 1) and consider what …

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CDC Says Flu Vaccination Rates Are Lagging

CDC Says Flu Vaccination Rates Are Lagging

Americans who have heeded the advice of healthcare providers and the Centers for Disease Control and Prevention (CDC) to get a flu shot are in the minority so far this season. Only 40% of patients have been immunized according to the CDC, leaving the majority at risk of both getting the flu and of passing it along to others. Many people aged 50–64 years are among those most at risk, as they’re just starting to …

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Time for Urgent Care to Embrace Telemedicine

Time for Urgent Care to Embrace Telemedicine

Being an industry populated by medical professionals who also happen to be forward-thinking business visionaries, urgent care is likely to see accelerated growth in telemedicine in 2017 and beyond. Conversely, operators who don’t see the benefit run the risk of getting left in the dust, as even large healthcare businesses and networks—typically, slower to adopt new practices than entrepreneurial types—are forging ahead in offering virtual visits. Occupational medicine giant Concentra just announced it is adding …

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Let Patients Know When You’re Available Over the Holidays

Let Patients Know When You’re Available Over the Holidays

Last month we told you the day after Thanksgiving is the second busiest day of the year for urgent care centers—with December 26 being the busiest. Some of that volume is due to patients who assumed they either had to head to the emergency room or wait a day or more to get care. If your urgent care center is going to be open Christmas Eve or on Christmas Day, the time to let your …

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Understand the Rules—and Code Correctly—When Charging a Facility Fee

Understand the Rules—and Code Correctly—When Charging a Facility Fee

Whether an urgent care can bill Place of Service -19 or -22 requires an understanding of the criteria enabling facility code sets. An urgent care joint venture between physicians and a hospital recently inquired about using Place of Service 22 (Outpatient Hospital), enabling facility fees. The key with billing the urgent care as “outpatient hospital” is that it must truly qualify for that service. I have reservations as to whether the urgent care could bill …

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Can You Help Stem Nationwide Outbreak of Mumps?

Can You Help Stem Nationwide Outbreak of Mumps?

Just weeks ago, the Centers for Disease Control and Prevention revealed there had been more than 2,300 cases of mumps confirmed around the country—more than twice the number that occurred in all of 2015. Today there are over 2,000 under investigation in Arkansas alone, with several other states still reporting higher-than-average outbreaks. Urgent care clinicians in college towns should be aware that campuses in affected areas have been especially hard hit. The University of Missouri …

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