Journal of Urgent Care Medicine

Keeping Workers Well and Your Practice Profitable

Urgent message: Adding a corporate wellness component to a UCOM initiative fosters better relationships with clients and good care for their employees—as well as more business for the practice. Donna Lee Gardner, RN, MS, MBA Corporate wellness is one of the five basic service lines an urgent care occupational medicine (UCOM) clinic is advised to offer in order to position itself as a truly comprehensive resource for employers and their employees. Other primary occupational medicine …

Loss Management/Injury Management and Rehabilitation

Urgent message: A loss management/injury management product line will further broaden a practice’s range of services (and revenue sources) while also creating a platform for referral of new patients. Donna Lee Gardner, RN, MS, MBA As discussed previously in JUCM, a clinic that seeks to broaden its clinical services—and, thus, its revenue streams—by offering comprehensive urgent care occupational medicine (UCOM) services will provide access to five distinct, but complementary, product lines: • health surveillance • …

Creating a Health Surveillance Product Line

Urgent message: Keeping patients able to perform their jobs is critical to the success of an urgent care occupational medicine program. Donna Lee Gardner, RN, MS, MBA To best meet the needs of employers, an urgent care occupational medicine (UCOM) clinic should feature five basic product lines: • health surveillance • injury/loss management • rehabilitation • prevention services • on-site services This article will address the first of these product lines, health surveillance; the other …