LGBTQI+ Patients and Team Members Are Looking for Your Support. Is It There to Be Seen?

Patients who are part of the LGBTQI+ communities are notoriously underserved by the healthcare industry in the United States. You’re probably already aware of that. Have you considered, however, that actually demonstrating your support for such patients could also go a long way toward building loyalty, goodwill, and security among staff members? To that end, the Urgent Care Association is choosing Pride Month, which is observed every June, to make the urgent care industry aware of an initiative by the Centers for Medicare & Medicaid Services to highlight how urgent care operators and providers can “help address…barriers and disparities impacting the LGBTQI+ community.” JUCM has published an article that will help you assess whether you’re providing the optimal level of service to LGBTQ patients, as well. You can read Best Practices for LGBTQ-Friendly Urgent Care in our archive right now.