Events

Keeping medications on site is, appropriately, a tightly regulated practice. Done improperly, it can put patients at physical risk while also leaving your operation wide open for penalties and litigation. Full compliance is your only salvation. To ensure you’re up to speed, log in to the Urgent Care Association’s upcoming webinar, Medication Management—Meeting and Maintaining Compliance, scheduled for Thursday, September 26. Melissa L. Pollard of Premier Health will walk participants through the steps necessary to …

Patients complaining of abdominal pain in the urgent care center may be as common as they are concerning. Most of the time the cause will be relatively benign—but those that aren’t can go very badly very quickly. Consequently, the Urgent Care Association asked Michael Nelson, PA-C to host a webinar featuring the best, newest available literature on the subject. Evidence-Based Approach to Abdominal Pain in Urgent Care is scheduled for Thursday, August 1st at 1 …

You work in urgent care—so you know it’s an ever-changing, continuously growing industry that gets more and more complex as time goes on. Being well-versed in the business-side of things means being able to handle whatever comes your way, whether you’ve done it before or not. Project management skills are essential in allowing your operation—and your career—to move forward. Recognizing this, the Urgent Care Association will host a webinar entitled Project Management for Success on …

The mere thought of applying for UCA accreditation while you’re hiring, marketing, negotiating contracts, billing and coding—oh, yeah, and providing excellent care to patients at a moment’s notice—could get any urgent care operator’s blood pressure up. UCA says the reality is not all that daunting, however, and is hosting a free webinar to explain why. Your Guide to Success: The UCA Accreditation & Re-accreditation Process is scheduled to take place Wednesday, June 12, at 2 …

Urgent care has made its mark on the U.S. healthcare system by offering high-quality care on a walk-in basis, with one of the guiding principles being that it’s an appropriate setting for any patient who is not experiencing life- or limb-threatening symptoms. That doesn’t mean patients with that level of complaint never walk through the door, however. Patients experiencing chest pain may be inclined to present to urgent care if it’s the closest healthcare facility, …

The Urgent Care Association will launch its 2019 Accreditation & Best Practices Webinar Series with a look at best practices for lab protocols and radiology next Thursday, March 7, 1 to 2 pm (Central). Some webinars in the series will qualify for Certified Urgent Care Management Professional (CUCMP) credit. To date, UCA has the following webinars planned: March 7, 2019: Ancillary Compliance ─ Lab Protocols and Radiology Best Practices (1 credit toward CUCMP designation) April …

HIPAA is as complex as it is necessary, especially with the threat of data breaches lurking around every virtual corner. Failure to safeguard HIPAA-protected information is a threat to your patients and to your entire operation. As such, an informed perspective on compliance is the best safeguard from violations. The Urgent Care Association is hosting a live webinar designed to help you ensure just that. HIPAA: What to Know About Privacy & Security is scheduled …

The minute details of payer contracts can affect revenue to such an extent that they can make or break an urgent care center that’s just getting started. The Urgent Care Association will seek to help urgent care operators enter contracts that offer optimal terms during a two-part Advanced Payer Contracting Webinar this Thursday, December 6 and next Tuesday, December 11, from 1 to 2 pm, Central. After taking part in the webinar, attendees should have …

No sane human wants to wind up on the wrong end of a lawsuit, but the risk is especially perilous in the healthcare field. Be found culpable in a malpractice suit and you could literally lose everything you’ve worked for, going back to medical school. Unfortunately, the practice of medicine is inherently risky. Susan Boisvert, BSN, MHSA, CPHRM, FASHRM, a senior risk manager with Coverys, will talk about how to walk that tightrope during the …

When a valued employee leaves your organization of their own free will, it costs your business money—at least 16% of the annual salary of that position, according to some surveys. First, you need to spend money recruiting, and then you lose efficiency while the new hire gets oriented. All the while, you have to start wondering who’s going to jump ship next. Or, you can do your best to ensure you keep the staff you …