Practice Management
Offering lab testing on site in your urgent care location can be a great convenience for patients and a boon for business—as long as you know what you’re getting into. The Urgent Care Association will offer some insights in a webinar led by CLIA expert Milly Keeler, BSMT, CLC, CCCP on Thursday, April 5 at 1 pm, Central. She’ll share her vast knowledge of regulatory requirements concerning laboratory testing, as well as CLIA requirements for …
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Putting out fires may be necessary from time to time, but it’s no way to build a lasting presence in the urgent care marketplace. Focus all your attention on the day-to-day problems and you’ll find that your business is blowing in the wind like so many autumn leaves. Learn how to start breaking the cycle of jumping from one problem to the next in the first live webinar the Urgent Care Association will offer in …
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You promote your urgent care operation well, hire competent clinicians, and offer a robust array of services. So, why don’t more patients return? The problem might be that they don’t feel any sense of connection to your clinic; even worse, the same could be true of your staff. If that’s the case, you might find the solution in the Urgent Care Association’s next live webinar, during which James Jiloty, PHR, MSHR, MSLD will lead a …
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If you think of the front desk as nothing more than the first point of contact for patients venturing to be treated in your urgent care, you may be missing a great opportunity. It’s also the hub where patient relations, reimbursement, collections, and more meet; give it short shrift at your own risk. On the other hand, your front desk managers, administrators, and practice managers can learn more about how to maximize its value in …
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Efforts to stem runaway abuse of opioids—and the resultant increases in addiction and deaths—are firing on all cylinders from the White House to the state house. On a more local level, failing to get on board with current regulations can land you in hot water with the DEA. The Urgent Care Association has asked Ronald Chapman, II, an attorney well versed on the subject, to provide a brief primer on DEA compliance with topics that …
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The last thing ill-feeling patients want to hear from you is that they have to go to another location for some tests. (And, realizing that, it’s probably the last thing you want to tell them.) As such, the ability to run lab tests on site not only makes life easier for patients who value convenience; it is also becoming a clinical imperative. The good news is that setting up your urgent care operations to offer …
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The Urgent Care Association of Michigan, working with the Urgent Care Association and the College of Urgent Care Medicine, is laying the groundwork for its regional conference, scheduled to take place July 17 and 18 at The Henry Hotel in Dearborn, MI. Built around the theme of Drive Change!, the conference will feature 30 sessions broken into four tracks (Midwest Clinician, UC Management, Clinical Support & Super MA, and Hands-on Lab). Content is designed for …
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Urgent care and occupational medicine seem to go together naturally—small wonder, then, that 91% of urgent care centers offer some form of occupational medicine services, according to a mini survey from the Urgent Care Association. It’s profitable, too; of the centers that do have occ med, over half said it accounts for up to 15% of their business. Part of that success lies in offering quality services at a reasonable price, but you still have …
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Urgent care clinicians, operators, and staff will gather in Houston at one of the larger regional urgent care conferences in the country later this month. The 2-day Southwest Urgent Care Conference offers both a Clinical Track and a Leadership track in deference to the unique makeup of the industry, with clinicians often also being business owners and corporate leaders. The clinical curriculum was also designed with consideration for the fact that nurse practitioners and physician …
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As we told you here, a study by Accenture found that a quarter of all healthcare consumers have fallen prey to data breaches—with half of them going on to become victims of medical identity theft. While hospitals were the most common source, other settings (including urgent care) were not immune. The Urgent Care Association (UCA) will offer tips to help you avoid such dangers in a live webinar, The Changing Landscape of Cyber Security, Thursday, …
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