Industry

Urgent care may have been relegated to the sidelines at the outset of the COVID-19 pandemic, but it has entered the game and is contributing in a big way if new data from Experity are any indication. The health information technology company revealed record high visits in July, including 105,000 patients on July 6 alone—the highest single-day volume of the year. The company’s interpretation of the data is that urgent care centers are playing a …

The urgent care community continues to find innovative ways to ensure it’s not left out of the discussion—and on the sidelines when lives are at stake—during the ongoing COVID-19 pandemic. The latest development is an Urgent Care Association initiative, in partnership with Braid Health, to offer covid-test-finder.com, an online database highlighting urgent care clinics that offer COVID-19 diagnostic or antibody testing in local communities. In the press release announcing availability of the database, UCA CEO …

Recognizing its own potential to lead urgent care’s response to the COVID-19 pandemic on a national scale, the Urgent Care Association is working with the U.S. Department of Health and Human Services’ Assistant Secretary for Preparedness and Response (ASPR) on its Technical Resources, Assistance Center, and Information Exchange (TRACIE) program. UCA leaders met with ASPR TRACIE just a few weeks ago, in advance of a report for the emergency preparedness community about urgent care’s experiences, …

As new cases of COVID-19 around the country creep up (or skyrocket, depending on where you’re located) it’s evident that there will be a surge in testing for the virus. Inexplicably, urgent care was largely overlooked as a viable partner in widespread testing when the pandemic first took off in the U.S.—but the Urgent Care Association is striving to ensure that doesn’t happen again. UCA has been collecting data on urgent care operators’ testing capabilities, …

The Urgent Care Association’s weekly snapshot of how urgent care operators are faring during the COVID-19 pandemic shows that telemedicine is continuing to contribute to both patient care and related revenues. This week’s data show that 87% of responding urgent care centers are offering telemedicine through their locations; the remaining 13% have no plans to add it right now, however. The good news for those who have taken the leap is that most are being …

The Urgent Care Association announced that CEO Laurel Stoimenoff will be retiring at the end of 2020. In order to ensure a smooth transition as the industry fights to rebound from the COVID-19 pandemic (while simultaneously preparing for a possible second wave), she will transition to a new role as executive director of quality & innovation until the end of the year. Stepping into the role of CEO will be Lou Ellen Horwitz, who will …

If testing activities in China are any indication—and can be believed—then widespread screening will be essential to really opening up businesses and culture in the U.S. Officials in Wuhan, where the pandemic really started to take off, say they’ve tested nearly 7 million people, turning up just 206 who were found to have asymptomatic COVID-19; clearly, that’s below the threshold of cases that would prohibit easing social distancing restrictions. This could be a prime opportunity …

The decline in patients visiting urgent care centers continues to slow around the country, with most locations continuing to be open and ready to provide care—and conduct tests for COVID-19. According to the latest data emerging from the Urgent Care Association’s weekly member survey, 80% of operators say all their centers are open, with 20% reporting that only some centers remain open; none have had to close down all their locations. They’re contributing to the …

As state governments continue to grapple with trying to keep residents safe while also making plans to reopen the economy responsibly, some governors are looking to include healthcare experts in discussions. Virginia Gov. Ralph Northam is one—and Velocity Urgent Care CEO Alan Ayers, MBA, MAcc (who is also JUCM’s own senior editor, practice management) has been tapped to participate on the  Virginia Department of Health COVID-19 Testing Advisory Council. Ayers will represent the clinical and …

CityMD and ChoiceOne are among the growing numbers of urgent care operators who are offering no-cost COVID-19 to uninsured individuals at certain locations. New York City has estimated that CityMD is conducting 6,000 tests at 123 locations every day, currently. The city plans to deploy an “army of tracers” to follow up with contacts of those who test positive in the near future. Meanwhile, ChoiceOne is offering free testing to patients in its Baltimore, Caroline, …