Journal of Urgent Care Medicine

Hospitals Cancel Procedures During CrowdStrike Crash

Last week’s CrowdStrike software crash left some health systems in emergency downtime situations, while others ended up delaying patients’ medical procedures, according to Healthcare Dive. The crash has been characterized in Becker’s as “worse than a cyberattack.” The American Hospital Association also said: “These disruptions are resulting in some clinical procedure delays, diversions, or cancellations. Impact is also being felt indirectly as a result of local emergency call centers being down.” Some scheduling, check-in, and …

CDC In Colorado to Manage Bird Flu Outbreak

The Centers for Disease Control and Prevention (CDC) has sent a 9-member team of epidemiologists, veterinarians, and clinicians, plus an industrial hygienist, to Colorado to assist with managing a bird flu outbreak affecting both humans and poultry, according to the agency. Colorado reported 4 confirmed human cases of the infection and a possible 5th case earlier this week. As part of the ongoing evaluation, additional samples are being tested with the anticipation of additional cases …

Boston Health Leaders Agree to Direct Patients to Urgent Care This Summer

Healthcare leaders in eastern Massachusetts have agreed to a 90-day collaborative initiative to address the expected surge in local emergency department visits this summer, according to NBC Boston. Plans call for directing more patients to urgent care facilities when appropriate. Last week, the state department of insurance issued a memo detailing plans for insurers and urgent care providers aimed at managing the “typically high” volume of emergency room visits from July 3 to October 1. …

Patients Confused by ‘Urgent Care’ Label on Hospital EDs

How free-standing emergency departments (EDs) present themselves to the community continues to cause confusion for patients, ultimately leading to unexpectedly higher medical bills and negative overall experiences. Some free-standing EDs have the term “urgent care” in their name, which many believe is misleading. And now there is at least one effort to investigate a class action lawsuit for patients who accessed what they believed was urgent care—based on the facility’s sign out front—only to find …

Rising Dengue Fever Cases Outpacing Last Year

The Centers for Disease Control and Prevention (CDC) issued a health advisory this week related to a significant increase in dengue fever cases in the United States, according to NBC News. There have been 2,241 reported cases across the country this year so far, compared to the recorded 3,036 cases from all of 2023. More than 1,498 dengue fever cases occurred in Puerto Rico, where a public health emergency was declared in March. Globally, the …

Americans Have Knowledge Gaps When It Comes to STIs

Many Americans lack information about sexually transmitted infections (STIs), a new University of Pennsylvania Annenberg Public Policy Center survey shows. Just over half of survey respondents (54%) know that syphilis can be cured, however, 84% incorrectly believe that a vaccine is available. As many as 30% don’t know the signs and symptoms of syphilis, including sores, swollen lymph nodes, fever, etc., but 77% know that using a condom could protect them. The incorrect responses are …

One Medical’s Call Center Quality Questioned

One Medical is under fire for failing to prioritize some patients who had symptoms that should have received immediate attention. The crux of the problem is that the virtual and in-person primary care provider—now owned by Amazon as a result of a $3.9 billion deal from February 2023—routes patients to a call center that is staffed in part by contractors with limited training, according to the Washington Post. The news outlet cites leaked documents that …

Father and Daughter Work Together in Urgent Care

For most physicians, medicine is a calling, but for Roger Hicks, MD, FCUCM, and his daughter Marya Hicks, MD, medicine is also a team effort. As it turns out, both Roger and Marya care for patients at the same urgent care center. Patients arriving at the Dignity Health Medical Group Urgent Care of Sierra Nevada in Grass Valley, California, might not realize their care is delivered by a father-daughter duo. In a recent live interview …

Measles Case Presents in Seattle Urgent Care

Public health officials in the Seattle area are advising local residents of a pediatric case of measles that presented to Franciscan Urgent Care – West Seattle. Because the measles virus can remain in the air for hours, there may be concerns of potential exposure for anyone who was in the center between 3:30PM and 8:00PM on June 10, they say. The most likely time an exposed person might develop symptoms would be between June 17 …

Execs of Digital Platform Arrested for Fraudulent ADHD Prescriptions

Top officials of the digital health operator Done Global were arrested last week for alleged healthcare fraud that drove about $100 million worth of stimulant drugs into consumers’ hands. According to the Department of Justice press release, the CEO and the clinical leader of Done Global allegedly created a scheme to provide access to attention deficit-hyperactivity disorder (ADHD) drugs for consumers in exchange for monthly subscription fees on the telemedicine platform. The company spent millions …