According to the Centers for Disease Control and Prevention, antibiotic-resistant infections kill 35,000 people in the United States every year. And yet, patients continue to demand a prescription even when it’s explained to them that one isn’t warranted. At the same time, patient satisfaction has never been more essential to the patient–provider relationship (and the provider’s livelihood, in some cases). What’s a doctor to do when “defensive medicine” clashes with patient safety? This critical challenge …
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