UCA Webinar: Don’t Just Fix Problems—Build a Culture!

UCA Webinar: Don’t Just Fix Problems—Build a Culture!

Putting out fires may be necessary from time to time, but it’s no way to build a lasting presence in the urgent care marketplace. Focus all your attention on the day-to-day problems and you’ll find that your business is blowing in the wind like so many autumn leaves. Learn how to start breaking the cycle of jumping from one problem to the next in the first live webinar the Urgent Care Association will offer in …

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Urgent Care Centers Greet the Holidays on a Charitable Note

Urgent Care Centers Greet the Holidays on a Charitable Note

Davam Urgent Care in Montgomery County, TX and New England Urgent Care in the Hartford, CT area are among the operators extending themselves on behalf of those in need this holiday season. Davam is donating $500 it took in administering flu shots in the month of November to help Magnolia Independent School District continue recovery from Hurricane Harvey. New England Urgent Care is running its first-ever holiday toy and coat drive. All four locations are …

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Urgent Care Drives Growth in Health Systems

Urgent Care Drives Growth in Health Systems

Dissatisfied patients who have flocked to urgent care rather than more traditional care locations are forcing health systems and clinics to reevaluate how they offer care, according to a new report in Becker’s Hospital Review. “Regardless of the clinical enterprise’s desire to connect everyone with a long-term physician relationship, responsive health systems will recognize they cannot form relationships through experiences that leave individuals unsatisfied. These relationships are particularly important at the individual’s first point of …

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FDA Tools Up to Help Providers Fight Resistance and Get Timelier Antibiotic Updates

FDA Tools Up to Help Providers Fight Resistance and Get Timelier Antibiotic Updates

The Food and Drug Administration unveiled a new tool designed to give urgent care physicians and other providers more timely access to updates on antibiotics and antifungal drugs this week. The overarching aim is to help clinicians anticipate when bacterial or fungal infections are likely to respond to a specific drug. Under the new approach, FDA can simultaneously update the breakpoints for multiple drugs that have the same active ingredient and share that information transparently …

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Dental Urgent Care Chain Wants a Bigger Bite of the Big Apple

Dental Urgent Care Chain Wants a Bigger Bite of the Big Apple

Dental365, a chain of dental urgent care clinics affiliated with CityMD in and around New York City, has gone on a holiday shopping spree and plans to open five recently acquired locations early in 2018. Like traditional, physician-based urgent care, Dental365’s model is based on greater convenience on a walk-in basis, with many locations open 7 days a week, often with evening hours. The company says it sees an average of 1,400 new patients monthly …

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Spike in Drug Abuse and Overdose Deaths Makes Workplace Drug Testing an Urgent Matter

Spike in Drug Abuse and Overdose Deaths Makes Workplace Drug Testing an Urgent Matter

With approximately 70% of the 14.8 million Americans who abuse drugs being employed, and the rate of deaths from overdose continuing to climb annually, workplace drug testing has become a key service for urgent care operators that offer occupational medicine services. The Centers for Disease Control and Prevention claims there’s been a 200% increase in the rate of overdose deaths attributed to opioid pain medications and heroin, and that nearly 2 million people in the …

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Proposed Hospital Mergers Are Attributed to CVS, UnitedHealth Group Deals

Proposed Hospital Mergers Are Attributed to CVS, UnitedHealth Group Deals

It hasn’t been 2 weeks since the first of two healthcare megadeals was announced (CVS buying Aetna, followed closely by UnitedHealth Group announcing it was going to buy DaVita’s medical group), but they’re already being cited as the reason for consolidation in the hospital marketplace. Dignity Health in California and Colorado’s Catholic Health Initiative are expected to team up in a move that would have the combined system controlling some 700 care cites and 139 …

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New Data Reveal ED Spending Rose 85% Between 2009 and 2015

New Data Reveal ED Spending Rose 85% Between 2009 and 2015

Emergency department spending jumped 85% over a 7-year period ending in 2015, according to new research by the Health Care Cost Institute (HCCI), even though ED use remained relatively stable. The reason for the increase in spending, according to the report, is that hospitals coded and charged more for high-severity cases during that timeframe. Drawing on charges associated with more than 70 million ED bills, HCCI found that visits billed to CPT codes 99285 and …

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Evolving Technology and Business Models Will Propel Virtual Care Market for Years

Evolving Technology and Business Models Will Propel Virtual Care Market for Years

Whether web-, cloud-, or app-based, the virtual care market is expected to continue growing as technologies and business models keep evolving through at least 2027, according to a report form Persistence Market Research (PMR). Video applications (ie, via laptop, tablet, smartphones, and desktops) are expected to be more popular and prevalent than straight telephone communication or kiosks at employer sites, pharmacies, and hospitals. The shortage in primary care providers will also ensure that need grows …

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Follow-Up: Walgreens Expands Efforts to Offer Urgent Care Services

Follow-Up: Walgreens Expands Efforts to Offer Urgent Care Services

We told you in October that Walgreens was going to start offering services more aligned with urgent care than with traditional retail health services in Las Vegas. Now the pharmacy giant has announced broader plans in the urgent care sector: In addition to expanding those Las Vegas sites, they’re making similar moves in West Virginia, Pennsylvania, and Minnesota. In each instance, they’ll be partnering with MedExpress (whose parent company, UnitedHealthCare, just announced plans to buy …

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