Ensure Patient Safety—and Minimize Liability Risk—in Every Encounter

Ensure Patient Safety—and Minimize Liability Risk—in Every Encounter

A situation brewing in Nebraska should serve as a cautionary tale for ensuring patients are safe at all times—and minimizing liability risk for all urgent care operators. A physician in Lincoln, NE has been accused of carrying out unnecessary, invasive physical exams of a female recruit to the Nebraska State Patrol. A state senator there plans to submit a formal complaint to state regulators and medical associations against the provider, after a female trooper filed …

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Eclipse Tourism Sparks Urgent Care Staffing Changes

Eclipse Tourism Sparks Urgent Care Staffing Changes

Citizens from coast to coast will have a rare opportunity to witness a total solar eclipse on August 21. States directly in its 70-mile-wide path—Oregon, Idaho, Wyoming, Nebraska, Kansas, Missouri, Illinois, Kentucky, Tennessee, Georgia, North Carolina, and South Carolina—are bracing for a massive influx of sky watchers intent on witnessing the phenomenon. Urgent care centers are shoring up their staffing in response. For example, Oregon’s St. Charles Health System is bringing in extra staff from …

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Hospital Systems Make Their Urgent Care Presence Known Around Town

Hospital Systems Make Their Urgent Care Presence Known Around Town

Urgent care operators have been making a splash by revamping existing retail spaces and restaurants into urgent care centers. Now hospital systems seeking to make inroads in the industry are doing the same. Around Indiana, for example, Indiana University Health is opening up centers in old bank branches; Community Health Network is setting up shop in a strip mall; and Franciscan ExpressCare is actually clearing some space for a clinic in an apartment-and-retail complex, hoping …

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Wronged on Social Media? Maybe There’s Recourse

Wronged on Social Media? Maybe There’s Recourse

The case of Texas newlyweds whom a court ordered to pay a photographer $1 million after engaging in a social media smear campaign has gotten a lot of attention. The headlines will fade, but the decision could give all businesses—including urgent care centers—cause to take another look at their options if they feel they’ve been wrongfully defamed online. In the Texas case, a newly married couple claimed the photographer was holding their wedding album “hostage” …

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CDC Advises: Be Vigilant for Cyclospora cayetanensis Infection

CDC Advises: Be Vigilant for Cyclospora cayetanensis Infection

Cases of Cyclospora cayetanensis infections have more than doubled in 2017 compared with the same period in 2016, according to the Centers for Disease Control and Prevention. Cases are not geographically centered, either: 27 states have confirmed the diagnosis, which is marked by watery diarrhea, anorexia, fatigue, weight loss, nausea, flatulence, abdominal cramping, and myalgia. Cyclospora infection can spread via food or water contaminated with the parasite; however, it is not transmitted directly from one …

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CDC Update on Antibiotics Embraces Role of Urgent Care

CDC Update on Antibiotics Embraces Role of Urgent Care

The Centers for Disease Control and Prevention’s 2017 report Antibiotic Use in the United States: Progress and Opportunities embraces urgent care as an active participant in both healthcare delivery and antibiotic stewardship more than ever before. The CDC notes that urgent care has experienced “tremendous growth” and that continuing to incorporate antibiotic stewardship as a core value “will be an important factor in optimizing antibiotic use.” To support those efforts, the CDC put together The …

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Consider What Else Might Be Going on with Sunburn Patients

Consider What Else Might Be Going on with Sunburn Patients

Patients who seek care for sunburn in emergency rooms and urgent care centers often have complicating concerns—some of which have little directly to do with the sunburn, according to a new report published in JAMA Dermatology. Psychiatric illness (9.3% of cases), alcohol use (6.4%), and homelessness (6.4%) were among the more common, according to researchers from Brigham & Women’s Hospital, Massachusetts General Hospital, and associated urgent care clinics. More closely linked with sunburn were blistering …

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Hep A Breakout Grows—and Kills Eight—in San Diego

Hep A Breakout Grows—and Kills Eight—in San Diego

Eight people have died from hepatitis A as the number of confirmed cases continues to climb in San Diego County, CA. So far, the virus has infected 275 people; 194 of them have been hospitalized. Public health officials have responded with vaccination clinics, by distributing sanitation supplies, and by stepping up awareness and education (eg, explaining that hep A is spread by sharing food or drugs, through unprotected sex, and by failing to practice good …

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Opioid Prescriptions Are Down—But Still Too High, According to NIDA

Opioid Prescriptions Are Down—But Still Too High, According to NIDA

Though the rate of prescriptions for opioids has fallen over the past 7 years, more than one third of all adults in the U.S. were prescribed a narcotic pain medication in 2015. Worse, according to the National Institute on Drug Abuse (NIDA), around 5% of the population is misusing opioids—eg, by not following directions or taking them without a prescription at all (having received them from family or friends in 41% of those cases). Around …

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Confusion and Delay Over Healthcare Bill Present an Opportunity for Telemedicine

Confusion and Delay Over Healthcare Bill Present an Opportunity for Telemedicine

Rancor over how—or even whether—to replace the Affordable Care Act (ACA, or “Obamacare”) doesn’t stop everyday people from needing good, immediate care they can afford. Urgent care often fits the bill, but even that may not be convenient enough for some patients; a new study from the Health Resources and Services Association (HRSA) shows that 20% of Americans live in rural areas—where only 11% of physicians practice. In such situations, telemedicine could be the best …

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