Practice Management
Lots of families are just heading out for summer vacation these days, which means they probably haven’t even considered whether children have all the vaccinations they need before going back to school. That gives you the perfect opportunity to remind them. The next time a child comes in for care, make sure you know their vaccine status—and what’s required based on their age, guidelines, and state law. Helping patients understand your role as a public …
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Barely more than a third of children brought to an urgent care center or emergency room with anaphylaxis have received epinephrine before arriving, according to a new study published in the Annals of Allergy, Asthma, and Immunology. According to the report, which reflects the cases of 408 children with an average age of 7.25 years, just 36% of the patients had received epinephrine before reporting to an urgent care center or ED. The odds were …
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It isn’t news that patients sometimes receive bills that seem out of proportion to the care they received in an emergency setting (especially a freestanding emergency rooms)—and that the media and state legislatures have taken notice. A new statewide survey in New Mexico reveals that nearly a third of patients say they received large “surprise bills” after seeing clinicians outside their insurer’s network. In addition, data from the Consumer Federation of America and the North …
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Yet another new study indicates healthcare professionals don’t think their organization’s information technology infrastructure is save from cyberattacks. Data from the Medical Group Management Association’s (MGMA) most recent Stat poll show more than half—55%—say their IT system would be safe from such intrusions. The poll, reflecting the views of 1,236 healthcare professionals, also reveals that 30% of participants said their organization has already been the target of a cyberattack. How would you answer those questions if they …
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These are complicated times for urgent care operators who offer occupational medicine services like employee drug screens. The opioid crisis across the country muddies the waters even more, as state laws and medical practice guidelines seek to inhibit the use of opioid pain medications in order to stem increases in addiction and related deaths. Many employers are following suit, but be mindful that even well-intentioned drug testing programs can have severe consequences—for the company. Most …
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Cigna is collaborating with CVS Health to push members into retail clinics instead of visiting urgent care centers when they have immediate, nonemergent medical needs. The company claims that around 45% of urgent care visits could be handled in drugstore clinics—at a savings of 81% per visit for Cigna. The problem? Cigna’s data highlight the minority of patients seeking care. The majority (55%) could not be treated sufficiently in the retail setting, meaning they’d end …
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Announcing that the high school football season is a month and a half away isn’t likely to draw much attention. However, noting that scholastic athletes will have to get their physicals done early in anticipation of practice starting—especially if you run an urgent care centers that’s offering a discount on preseason check-ups—could increase a center’s visibility and even draw in patients who may have never visited before. Sisters of Mercy Urgent Care, in North Carolina, …
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UnitedHealth Group Inc. was very open in its claims that it was impossible to sustain the economics of participating in healthcare exchanges under the Affordable Care Act (ACA, or “Obamacare”)—and thus the company would stop participating. It made good on that vow, and has now reported profit growth in the second quarter and raised its projections for the year, fueled by its Optum health-services arm. The largest insurer in the U.S. UnitedHealth has almost completely …
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The 40th annual report on the state of the health of Americans from the Centers for Disease Control and Prevention provides insights on the impact of changes in the healthcare landscape, including the years that saw urgent care grow from the “doc in a box” (in the public’s perception, anyway) to the sophisticated, integral part of the healthcare system that it is recognized as today. The CDC’s Health, United States, 2016 reports on long-term trends …
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We see lots of public service announcements and signs every summer warning against the dangers of locking pets in hot cars. Less publicized are the everyday dangers of people sweating profusely in extreme heat without drinking enough water. Providence Urgent Care noted that with an advisory to residents around its locations, and garnered media attention in the Spokane, WA area in the process. Revealing that they see patients with symptoms of dehydration much more frequently …
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