Supporting the Community is Good for Urgent Care Business

Supporting the Community is Good for Urgent Care Business

Total Access Urgent Care in Missouri promises to provide “fast, friendly, affordable care.” It’s a catchy enough phrase, but what’s most arresting about it is that potential patients aren’t hearing it in a traditional TV or radio ad, or reading it in a brochure; they’re absorbing it in a brief, 15-second clip that precedes a local sports story they clicked on while visiting the St. Louis Fox Television affiliate’s website. Total Access, which bills itself …

Read More
Let Patients Know How You’re Weathering in Winter

Let Patients Know How You’re Weathering in Winter

Inclement winter weather doesn’t stop people from needing fast access to good medical care—if anything, the perils of walking or driving on icy surfaces may lead some to seek an urgent care center for the first time. Even if their complaints are the garden variety sore throat or UTI, some may think twice about venturing out to a crowded emergency room. And primary care offices do close suddenly on occasion. It would be wise to …

Read More
Remote Check-in May Take the ‘Wait’ Out of the Urgent Care Waiting Room

Remote Check-in May Take the ‘Wait’ Out of the Urgent Care Waiting Room

Even urgent care centers, known for their ability to get patients in and out far more efficiently than other settings, can seem too slow for some patients on a given day. New technologies are improving systems all the time, though, making it possible for patients to cut the time of an urgent care visit even further. For one, PhysicianOne Urgent Care offers patients the chance to view the current wait time at any of its …

Read More
Don’t Expect a Second Chance with Unsatisfied Millennial Patients

Don’t Expect a Second Chance with Unsatisfied Millennial Patients

It’s an age-old adage: You never get a second chance to make a first impression. Ironically, young adults in the “Millennial” age group (often defined as those born between 1982 and 2004) seem to have adopted it as a mantra when it comes to healthcare. New data from the Health Industry Distributors Association (HIDA) show Millennials are less inclined than other age groups to make a second trip to a healthcare provider if they were …

Read More
‘Snowbirds’ May Find Urgent Care a Perfect Fit

‘Snowbirds’ May Find Urgent Care a Perfect Fit

Once the geese start heading south for the winter, retirees can’t be far behind. The question is, where’s home, medically speaking? Typically, these snowbirds (seniors who spend the warmer months in the states where they established their lives but head to southern climates for the winter) keep their “regular” doctors up north but don’t have close ties to medical care near their winter homes. Urgent care could be the perfect solution, however, especially if operators …

Read More
Ochsner Gobbles Up Millennium’s Urgent Care Network

Ochsner Gobbles Up Millennium’s Urgent Care Network

Ochsner Health System has enriched its urgent care and occupational medicine holdings by buying Millennium Healthcare Management (MHM). The deal includes MHM’s 12 urgent care centers—nearly doubling the number of locations Ochsner will have in southeast Louisiana, to 25—and four occupational health clinics. Ochsner, one of the first companies to open urgent care centers in the region after Hurricane Katrina, has treated roughly 135,000 patients among its facilities annually.

Read More
Time to Turn Up the Volume on Flu Shot Promotions

Time to Turn Up the Volume on Flu Shot Promotions

With months of the flu season still ahead and the rate of new cases continuing to rise across the country, now is the time to step up efforts to immunize as many patients as possible. The Centers for Disease Control and Prevention reports that outpatient visits for flu-like symptoms are up 3.4% compared with this point in last year’s flu season. Further, more than 1,300 people were hospitalized between October and December (the month when …

Read More
AAFP Highlights Urgent Care’s Role in ‘Emergency’ Medicine

AAFP Highlights Urgent Care’s Role in ‘Emergency’ Medicine

Regardless of the setting in which they practice, urgent care clinicians play a crucial role in emergency medicine, according to the American Academy of Family Physicians—so much so that AAFP officially renamed one of its subgroups the Member Interest Group Emergency Medicine/Urgent Care (MIG EM/UC). In a new review article published in the current issue of Annals of Family Medicine, Banks, et al note that a “persistent shortages of residency-trained emergency physicians” creates a need …

Read More
Access to Urgent Care Leads Improvements in Veterans’ Healthcare

Access to Urgent Care Leads Improvements in Veterans’ Healthcare

Military veterans’ access to healthcare took a huge leap forward last year—and urgent care was a big factor, according to a new study by the University of Pittsburgh Joseph M. Katz Graduate School of Business and the University of Pittsburgh School of Pharmacy, Program Evaluation and Research Unit (PERU). Working in conjunction with the Department of Veteran Affairs (VA), the researchers concluded that MyVA Access, implemented in 2015, established sustainable solutions within VA facilities to …

Read More
Mumps Continues to Spread in Four States

Mumps Continues to Spread in Four States

Oklahoma is the latest state to report an outbreak of mumps, joining Washington, New York, Arkansas, and Missouri in what’s become the heaviest season for confirmed cases in years. Washington, New York, and Arkansas continue to report new cases in multiple counties, while Missouri’s case load seems to have leveled off, according to data from the Centers for Disease Control and Prevention. Not surprisingly, most cases in every state are clustered around school populations, though …

Read More