Practice Management
Helping patients manage chronic conditions typically falls to primary care providers or specialists. At the same time, those people are just as likely as other patients to walk into your urgent care center—if not more so. CityMD and Mount Sinai Health System in New York City have teamed up to formalize a referral system that is designed to benefit all parties concerned. Mount Sinai will encourage patients to visit CityMD clinics when they have a …
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Patient reviews on websites like Yelp can encourage another patient to try a new urgent care center. A high volume of such reviews can improve its ranking in both Google Local and Apple Maps. One New York-based urgent care chain crossed the line—and the law—by paying thousands of dollars for positive reviews over a 2-year-period, though. The reviews in question were not even written by patients; the company engaged ad agencies and freelance writers who …
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The Centers for Medicare and Medicaid Services (CMS) will ask Medicare beneficiaries how their healthcare providers are doing under the new Merit-based Incentive Payment System (MIPS), which was supposed to help improve the quality of care while lowering cost. No revelations are expected, however, because the survey is voluntary and CMS has taken a relaxed approach to getting providers on board with the new system. In addition, survey results—which, presumably, will be made public to …
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Conversations involving discipline—or, especially, termination—are uncomfortable for all parties involved. If you’re a manager or supervisor, though, rest assured they’re in your future (if they’re not already in your past). However, responding to poor performance or misconduct the right way can leave you feeling empowered and confident that you’re doing what you can to protect your workplace as well as other employees. Vance Daniels, senior human resources advisor for G&A Partners, will offer advice on …
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Influenza sits alone as the only infectious disease among the top 10 causes of death in the United States, proving more work needs to be done to ensure everyone who needs a flu shot gets one. Urgent care is ideally suited to saving lives through prevention in this area, being an increasingly popular destination for people without a “medical home” and among newly insured patients. Influenza and pneumonia are listed as the seventh leading causes …
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Markets where there are higher concentrations of urgent care centers have lower emergency room visit rates, according to a new survey from the Deloitte Center for Health Solutions. Not unexpectedly, the inverse relationship was also shown; areas where urgent care centers are less concentrated tend to have higher ED visit rates, as well as larger uninsured and Medicaid populations. Industry watchers are eager to see how the numbers trend, as urgent care continues to emerge …
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The Texas Association of Business—the state’s chamber of commerce, essentially—is pushing lawmakers to come up with a bill that would allow more patients to use telemedicine. The TAB says the move is necessary after a decade of rising healthcare premiums and deductibles, which has increased the burden both on its members and their employees. Loosening restrictions on telemedicine has seen opposition from the physician-led Texas Medical Board, whose efforts have seen to it that the …
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The newly released Fiscal Year 2017 National Defense Authorization Act (NDAA) ensures that service members and their families will be able to visit urgent cares when necessary without prior authorization—access that would not have been covered under the NDAA, historically. The 2017 rules state that military medical treatment facilities must provide urgent care services for members of armed forces and covered beneficiaries until 11 PM daily; in areas where there are no such facilities, however, …
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Data from the National Health Survey show healthcare considered routine by today’s standards is simply inaccessible for some 20.3 million children, in spite of the fact that the number of uninsured children has plummeted by nearly two thirds in the past decades (from 10 million uninsured in 1997 to 3.3 million in 2015). This is most evident in preventive medicine (including immunizations), management of acute and chronic medical conditions, and timely access to subspecialists, according …
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Patients looking for immediate care often turn to Google to find it—and over the past 4 years, they’ve typed in “urgent care” before hitting Enter more than ever. Google Trends, which tracks search data, reports that Arizona leads the nation in searches for “urgent care,” with North Dakota having the fewest searches. At the same time, Google Trends reports that searches for the word “hospital” have been in decline for several years. Rising healthcare costs, …
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