Don’t Be Modest—Promote Your Providers as the Health Experts They Are in the Community

Don’t Be Modest—Promote Your Providers as the Health Experts They Are in the Community

Every summer, it becomes evident that parents need reminders of seemingly basic information that can help their children stay safe and feel good throughout the summer. Whether it’s wearing bike helmets, getting checked for ticks, or avoiding sunburns, simple things can become big problems if they’re not top-of-mind. Communities served by University of Iowa Health Care recently got the lowdown on dealing with seasonal allergies from an online newsletter article written by an advanced nurse …

Read More
Could Informal ‘Interns’ Ease the Burden on Your Team While Raising Your Profile?

Could Informal ‘Interns’ Ease the Burden on Your Team While Raising Your Profile?

Mercer Health may have hit on the value of a practice that is pretty common in nonclinical businesses: summer interns. These are not “interns” in the usual medical setting sense, but college students looking for opportunities to learn about a work environment while still undergraduates. In Mercer’s case, they’re also kids who are planning to apply to medical school eventually and want to round out their resumes with practical experiences that indicate their commitment to …

Read More
Hot Sun, Parties, Fireworks…What Could Possibly Go Wrong on July 4 (and Are You Ready for It)?

Hot Sun, Parties, Fireworks…What Could Possibly Go Wrong on July 4 (and Are You Ready for It)?

There are some holidays during which revelry is more likely to lead to a trip to the urgent care center or emergency room than others. You probably don’t need to prep your team for a flood of patients on Arbor Day, but Independence Day is another matter. Backyard barbecues where the beer is flowing and inattentive chefs are manning the grill, amateur firework displays, and too many hours baking in the sun can leave many …

Read More
Social Media Was a Hostile Environment for Providers Before the Pandemic. It’s Worse Now

Social Media Was a Hostile Environment for Providers Before the Pandemic. It’s Worse Now

Twitter, Instagram, Facebook…all social media platforms, actually, tend to bring out their users’ most volatile tendencies. And the COVID-19 pandemic seemed to magnify the problem, according to the results of a survey published by JAMA Network Open. Pre-pandemic, one survey found that 23.3% of physicians reported being “attacked” on social media, most often due to views they expressed concerning firearms, vaccinations, and abortion access. Now, however, 88% of the 359 physicians who met the inclusion …

Read More
When Seasonal Crises Occur, Make Sure the Community Knows You’re There to Help

When Seasonal Crises Occur, Make Sure the Community Knows You’re There to Help

Texans know it’s going to be hot once June rolls around. What they don’t expect is for longstanding records for high temperatures to be broken multiple days running across the state. They’re not alone, though; according to the National Weather Service, New Mexico, Oklahoma, Arkansas, Louisiana, Mississippi, Alabama, and Florida are all experiencing higher-than-normal temperatures for this time of year. With any extreme weather conditions, of course, comes an increase in related health crises—in this …

Read More
Evidence Mounts That Urgent Care May Have a Place in the Ongoing Mental Health Crisis

Evidence Mounts That Urgent Care May Have a Place in the Ongoing Mental Health Crisis

Like x-ray technologists, physicians, and advanced-practice providers, mental health professionals are harder to find all the time—leaving the country mired in a mental health crisis. Patients have to wait weeks or longer to get help when they’re at their most vulnerable. As JUCM News readers know, urgent care has been mentioned frequently as a possible venue to help defuse the situation, though exactly how that could work on a widespread basis has yet to be …

Read More
LGBTQI+ Patients and Team Members Are Looking for Your Support. Is It There to Be Seen?

LGBTQI+ Patients and Team Members Are Looking for Your Support. Is It There to Be Seen?

Patients who are part of the LGBTQI+ communities are notoriously underserved by the healthcare industry in the United States. You’re probably already aware of that. Have you considered, however, that actually demonstrating your support for such patients could also go a long way toward building loyalty, goodwill, and security among staff members? To that end, the Urgent Care Association is choosing Pride Month, which is observed every June, to make the urgent care industry aware …

Read More
Opportunities for New Patients Abound as Summer Camp and Travel Season Approaches

Opportunities for New Patients Abound as Summer Camp and Travel Season Approaches

As kids count the days until schools get out for the summer, parents may be scrambling to meet requirements for pre-camp physicals and address vaccination shortfalls. As such, some urgent care operators see this time of year as an opportunity to build foot traffic and gain new patients. Cottage Urgent Care in Santa Barbara Country, California is one. As reported by the Santa Barbara News-Press, Cottage offers discounted physicals for local students signed up for …

Read More
Undergoing Seasonal Changes to Your Hours of Operation? Make Sure Your Patients Know

Undergoing Seasonal Changes to Your Hours of Operation? Make Sure Your Patients Know

As restaurants, hotels, and bars in beach towns and other warm-weather travel destinations spring back to life after winter dormancy, ski areas are preparing for their off season. Either way, it’s likely urgent care centers are also scaling up or down in anticipation of seasonal changes in their patient populations. Tahoe Forest Health System’s urgent care locations in Tahoe City and Truckee, CA, and Cape Cod Healthcare’s UCC in Osterville, MA are two among many …

Read More
The Data Are in: Focusing on Antibiotic Stewardship Curbs Bad Prescribing Habits in Urgent Care

The Data Are in: Focusing on Antibiotic Stewardship Curbs Bad Prescribing Habits in Urgent Care

At the outset of a quality-improvement project at Intermountain Health’s urgent care network,  48% of patients received a prescription for antibiotics; by the end of the project, that figure was down to 33%. As reported in a paper published by JAMA Network Open, the interventions credited with that reduction included educating providers and patients; employing various EMR tools; a benchmarking dashboard that was accessible to all providers; and a media campaign. The data reflected 493,724 …

Read More