Wait Times Are Out of Hand at Some Hospital ED’s. Patients Need to Know Your UC Is an Alternative

Wait Times Are Out of Hand at Some Hospital ED’s. Patients Need to Know Your UC Is an Alternative

It’s not news that patients are very likely to wait longer to see a provider in a hospital emergency room than in an urgent care center. That’s why UC continues to thrive. It may come as a surprise to learn exactly how long patients wait in some EDs, though. According to an article published by Becker’s Hospital Review, during a recent survey period the average ED wait time was nearly 8 hours (476 minutes) at …

Read More
‘Location, Location, Location’ May Be a Higher Priority for Patients Than You Think

‘Location, Location, Location’ May Be a Higher Priority for Patients Than You Think

Urgent care providers and operators are primarily (and appropriately) concerned with the quality of the care they provide. Having gravitated to urgent care, it’s likely they also care deeply about efficiency and cost. One factor that may draw (or dissuade) patients could be hovering under the radar, however. According to an article published on REjournals.com, location is right up there with service and quality when patients are choosing among healthcare facilities to visit. In fact, …

Read More
Don’t Be Modest—Promote Your Providers as the Health Experts They Are in the Community

Don’t Be Modest—Promote Your Providers as the Health Experts They Are in the Community

Every summer, it becomes evident that parents need reminders of seemingly basic information that can help their children stay safe and feel good throughout the summer. Whether it’s wearing bike helmets, getting checked for ticks, or avoiding sunburns, simple things can become big problems if they’re not top-of-mind. Communities served by University of Iowa Health Care recently got the lowdown on dealing with seasonal allergies from an online newsletter article written by an advanced nurse …

Read More
Could Informal ‘Interns’ Ease the Burden on Your Team While Raising Your Profile?

Could Informal ‘Interns’ Ease the Burden on Your Team While Raising Your Profile?

Mercer Health may have hit on the value of a practice that is pretty common in nonclinical businesses: summer interns. These are not “interns” in the usual medical setting sense, but college students looking for opportunities to learn about a work environment while still undergraduates. In Mercer’s case, they’re also kids who are planning to apply to medical school eventually and want to round out their resumes with practical experiences that indicate their commitment to …

Read More
Hot Sun, Parties, Fireworks…What Could Possibly Go Wrong on July 4 (and Are You Ready for It)?

Hot Sun, Parties, Fireworks…What Could Possibly Go Wrong on July 4 (and Are You Ready for It)?

There are some holidays during which revelry is more likely to lead to a trip to the urgent care center or emergency room than others. You probably don’t need to prep your team for a flood of patients on Arbor Day, but Independence Day is another matter. Backyard barbecues where the beer is flowing and inattentive chefs are manning the grill, amateur firework displays, and too many hours baking in the sun can leave many …

Read More
Social Media Was a Hostile Environment for Providers Before the Pandemic. It’s Worse Now

Social Media Was a Hostile Environment for Providers Before the Pandemic. It’s Worse Now

Twitter, Instagram, Facebook…all social media platforms, actually, tend to bring out their users’ most volatile tendencies. And the COVID-19 pandemic seemed to magnify the problem, according to the results of a survey published by JAMA Network Open. Pre-pandemic, one survey found that 23.3% of physicians reported being “attacked” on social media, most often due to views they expressed concerning firearms, vaccinations, and abortion access. Now, however, 88% of the 359 physicians who met the inclusion …

Read More
When Seasonal Crises Occur, Make Sure the Community Knows You’re There to Help

When Seasonal Crises Occur, Make Sure the Community Knows You’re There to Help

Texans know it’s going to be hot once June rolls around. What they don’t expect is for longstanding records for high temperatures to be broken multiple days running across the state. They’re not alone, though; according to the National Weather Service, New Mexico, Oklahoma, Arkansas, Louisiana, Mississippi, Alabama, and Florida are all experiencing higher-than-normal temperatures for this time of year. With any extreme weather conditions, of course, comes an increase in related health crises—in this …

Read More
Evidence Mounts That Urgent Care May Have a Place in the Ongoing Mental Health Crisis

Evidence Mounts That Urgent Care May Have a Place in the Ongoing Mental Health Crisis

Like x-ray technologists, physicians, and advanced-practice providers, mental health professionals are harder to find all the time—leaving the country mired in a mental health crisis. Patients have to wait weeks or longer to get help when they’re at their most vulnerable. As JUCM News readers know, urgent care has been mentioned frequently as a possible venue to help defuse the situation, though exactly how that could work on a widespread basis has yet to be …

Read More
LGBTQI+ Patients and Team Members Are Looking for Your Support. Is It There to Be Seen?

LGBTQI+ Patients and Team Members Are Looking for Your Support. Is It There to Be Seen?

Patients who are part of the LGBTQI+ communities are notoriously underserved by the healthcare industry in the United States. You’re probably already aware of that. Have you considered, however, that actually demonstrating your support for such patients could also go a long way toward building loyalty, goodwill, and security among staff members? To that end, the Urgent Care Association is choosing Pride Month, which is observed every June, to make the urgent care industry aware …

Read More
Opportunities for New Patients Abound as Summer Camp and Travel Season Approaches

Opportunities for New Patients Abound as Summer Camp and Travel Season Approaches

As kids count the days until schools get out for the summer, parents may be scrambling to meet requirements for pre-camp physicals and address vaccination shortfalls. As such, some urgent care operators see this time of year as an opportunity to build foot traffic and gain new patients. Cottage Urgent Care in Santa Barbara Country, California is one. As reported by the Santa Barbara News-Press, Cottage offers discounted physicals for local students signed up for …

Read More