Telehealth

Just last week we told you that shares of telehealth companies were freefalling in the wake of a dip in usage—likely a course correction following the spike in use of remote care during the darkest days of the COVID-19 pandemic. Now FAIR Health has released data revealing just how steep that spike was: In 2020, as utilization fell in emergency rooms (a 30% drop) and urgent care centers (16%), use of telehealth grew 7,000% in …

As JUCM News readers may recall, use of telemedicine services has increased dramatically—and fallen precipitously—at various times during the course of the COVID-19 pandemic. Some urgent care operators have tried to ride the wave, while others have continued to act (or not act) based on their skepticism of the medium’s viability in the urgent care setting. Now it appears that the investment community may be weighing in with its collective opinion on the future of …

Proponents of telemedicine have reasoned that being able to see a healthcare provider virtually is more convenient and less expensive than trudging over to the closest emergency room, where a patient is likely to sit for hours and run up an astronomical bill for something simple like a sore throat. While the latter may be true (as urgent care professionals are well aware), a new study published by JAMA Network Open suggests that telehealth usage …

It’s no secret that disparities exist between the accessibility and quality of care afforded to various economic and racial groups in the United States. We don’t need to look any further than the COVID-19 pandemic for evidence of that, as immunization and testing rates have generally been lower among people of color compared with white individuals. Paradoxically, the pandemic may provide the impetus for positive change in healthcare inequities, as well as a new opportunity …

Recently, we shared data indicating that use of telemedicine appears to be on the decline following a brief period of increased utilization. Now an article published by JAMA Network confirms that those fluctuations tracked along with the COVID-19 pandemic, while also shedding light on who was drawn to virtual visits when in-person care seemed too daunting to some patients. Specifically, data from the IQVIA National Disease and Therapeutic Index showed that 77% of telehealth “visits” …

It’s always been hard to get a good read on how telehealth would ultimately fare in the urgent care industry. There have been proponents who argued that anything that increases access to medical care—which telehealth does, undeniably—would ultimately be good for the patient and any operator smart enough to seize the opportunity. Others have argued (also logically) that a virtual visit can lack some of the nuances that are so essential in making the right …

Regular readers of JUCM News know telehealth has been on the rise among urgent care centers for the past year. It’s been so popular across the healthcare spectrum during the pandemic that the federal government just extended certain waivers, such as approving the right of patients to “see” providers in states other than their own, during the current public health emergency. If you’re thinking this would be a great time to dip your toe in …

Telehealth accounted for 5.6% of medical claims in October 2020—compared with 0.18% of claims in October 2019, according to FAIR Health’s Monthly Telehealth Regional Tracker. Given that cases of COVID-19 are climbing again, it’s unlikely the volume of virtual visits and ensuing claims will go down anytime soon. Consequently, the U.S. Department of Health and Human Services has extended COVID-19’s status as a public health emergency, and with it key waivers for telehealth until April …

Regular readers of JUCM and JUCM News know that telehealth seems ideally suited for urgent care, but that relatively few operators have seen great success with it—or even tried it at all. The COVID-19 pandemic has forced some to give it another look, however, as many patients were hesitant to leave the house for relatively minor healthcare complaints early on. If you’re still on the fence, it might be helpful to know what Intermountain Healthcare …

Many employers sent workers to do their jobs at home last spring. A lot of them are finding that things are going just fine that way and considering whether to make remote work a permanent option that could save money on facilities. Similarly, many patients tried (and liked) telemedicine for the first time over the course of the COVID-19 pandemic—begging the question of whether that will become a preferred option that threatens traditional brick-and-mortar healthcare …