As noted in this month’s cover article (Human Trafficking in the Urgent Care Setting: Recognizing and Referring Vulnerable Patients), isolation is one of many tools perpetrators use to control victims of human trafficking. Certainly this includes limiting access to healthcare. Not surprisingly, when care is necessary it’s not likely to be sought in a primary care office. Rather, busy acute care sites that offer walk-in access and relative anonymity tend to be preferred—with urgent care …
Read MoreCOVID-19 Has Had a Strong Impact on Pediatric Presentations—Well Beyond the Virus Itself
The effects of SARS-CoV-2 itself on various populations in the United States and internationally have been well-documented. Likewise, an ever-growing number of studies have measured the effects of the pandemic on healthcare, the workforce, children’s education…and on and on. One fact that has been largely overlooked: While social distancing and mask mandates helped reduce spread of COVID-19, with the unintended benefit of reducing the number of cases of other infectious diseases, they did nothing …
Read MoreEvolution of the Urgent Care Staffing Model During the COVID-19 Pandemic
The scourge of the COVID-19 pandemic has affected urgent care practices deeply, beyond what you already know firsthand. In addition to fluctuations in patient visits, efforts to keep staff safe, and reorganizing locations to meet whatever need was greatest at a given moment, the “typical” urgent care staffing model evolved at an accelerated pace between 2019 and today. The proportion of centers in which physician assistants and nurse practitioners treat patients with only remote …
Read MoreSTIs Are Epidemic in the U.S.—but How Many of Those Patients Are Going to Urgent Care?
If you read this issue’s cover article on how important urgent care is in fighting the current surge of sexually transmitted infections in the United States, you know that we are in the midst of an STI epidemic. (And if you didn’t read it, you should turn to page X to do so after you’re done here.) Sure, there have been demographic shifts in healthcare preferences; more Americans than ever (especially in the younger …
Read MoreUrgent Care Is Correcting Course on Antibiotic Prescribing
Just 4 years ago, a Research Letter published by JAMA Internal Medicine painted an unflattering picture of the antibiotic prescribing habits in U.S. physician offices, urgent care centers, retail clinics, and emergency rooms.1 Urgent care took its lumps along with other settings—but in response, collectively, also took the issue seriously and set to work on correcting course. In introducing their Antibiotic Stewardship program, The Urgent Care Association and the College of Urgent Care Medicine noted …
Read MoreThe Data Are Clear: Urgent Care Visits Almost Always Suffice for Low-Acuity Cervical Trauma
Reducing the need for patients to visit hospital emergency rooms (as well as the associated cost) is an essential attribute and key selling point of the urgent care industry. Remarkably few studies have been conducted to confirm this in practice, however. When they are undertaken, they tend to prove that this isn’t just hype; proper utilization of urgent care really can preclude the need for many patients to go to the ED, and that really …
Read MoreA Tale of Two Viruses: Rapid Flu and COVID-19 Tests in the Urgent Care Setting
JUCM has been fortunate to be on the forefront of research on SARS-CoV-2, from a headline-making article entitled Chest X-Ray Findings in 636 Ambulatory Patients with COVID-19 Presenting to an Urgent Care Center: A Normal Chest X-Ray Is No Guarantee way back in May 2020 right through this issue. The latest COVID research article we’re pleased to present focuses on infection rates of influenza type A/B and COVID in a federal qualified healthcare center in …
Read MoreUrgent Care—It’s a Millennial’s Market
In terms of services offered, urgent care “should” appeal to patients of all ages. And it does. But to which age groups does it appeal the most? If you guessed “Millennials, ” you’re right—and that’s nothing new, according to the FH Healthcare Indicators and FH Medical Price Index 2022. In fact, those born between 24 and 39 years of age in 2020, when the data were collected, have been urgent care’s top customers for several years …
Read MoreSpoiler Alert: 2020 Saw a New Trent in Urgent Care Data Claims
Spoiler Alert: 2020 Saw a NewTrend in Urgent Care Data Claims Spoiler Alert: 2020 Saw a NewTrend in Urgent Care Data Claims The effects of the COVID-19 pandemic on healthcare systems around the world has been unprecedented, at least in our lifetimes. The cost in lives and dollars, pounds, euros, yuan, is incalculable at this point, as the pandemic continues. What we can get our arms around, however, is how visits to urgent care centers …
Read MoreYes, Urgent Care Lost Visits During the Pandemic—but Other Settings Lost Far More
It won’t be news to you that patient visits dropped—precipitously at times—over the course of the COVID-19 pandemic. And there’s no getting around the fact that business has suffered, though it’s also a plain fact that many patients are returning. What is probably less evident, but certainly interesting, is that between 2019 and 2020 urgent care centers saw less of a decline in utilization than emergency rooms and ambulatory surgery centers, as illustrated in the …
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