Telehealth Adoption in Urgent Care has rose steadily throughout the years. View this graph with information provided by the Urgent Care Association.
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Keeping an Eye on Scope Creep
I’m assuming you saw news stories last month with headlines like this: “Walmart and Other Drug Stores Want to Help You Skip Trips to the Doctor.” Walmart Health is set to open 28 new locations in the coming year. Consumers can get testing and treatment for strep, flu, and COVID-19 at a Walmart pharmacy in 12 states, at Walgreens in 13 states, and at CVS in 10 states. Rite Aid is working on it, too. …
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Worksite Clinics: Another Competitor or a New Opportunity for Urgent Care?
Urgent Message: Employer worksite clinics represent both a threat and an opportunity. Urgent care could lose some volume to no-cost care at work, but new business evolutions include partnering with local employers to develop onsite care models. Alan A. Ayers, MBA, MAcc is President of Experity Consulting and Senior Editor of The Journal of Urgent Care Medicine. Patients today have more options for where they receive care than ever before, which means more competition for …
Read MoreCenter Locations Double, Driven by Big Consumer Trends
Across the hills and valleys of healthcare, the rising power of the consumer has reshaped the landscape more than any other market shift in recent memory. Patient preferences are fueling demand for everything from virtual care to retail-store clinics. For urgent care, the innovations represent thrilling opportunity alongside equal measures of competition. The ratio of wins to losses will vary by market. Yet even with the large-scale disruption, urgent care has grown with intention, both …
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ICD-10-CM: What’s New for 2024
Phyllis Dobberstein, CPC, CPMA, CPCO, CEMC, CCC, is RCM Compliance Manager, Experity With the fall season comes all the coding changes for the year. This starts with the 2024 edition of the ICD-10-CM codes, which went into effect on October 1, 2023. As a reminder, there is no grace period. Changes are effective on dates of service as of October 1. Prior to this date, practices should continue to use the 2023 ICD-10-CM code set. This …
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The Fights We Can Win
Click Here to download the article PDF There’s been a lot of deep thinking around here lately. The questions we’ve been pondering have been with us for a long time, but often the answers don’t fully emerge when we want them to. They emerge when the moment is right. And sometimes, it takes new questions, or the same questions asked in a different way at a slightly different time or by a different person, for …
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Innovation and Sustainability: Urgent Care Run School-Based Health Centers Improve Community Health
Urgent message: By leveraging grant funding, community-facing services, and a collaborative model with school districts, QUICKmed Urgent Care operates a successful school-based health center model. This innovative approach addresses healthcare gaps in underserved areas and augments the operator’s core business. Alan A. Ayers, MBA, MAcc QUICKmed Urgent Care, based in Youngstown, OH, is a prominent provider in the state’s Northeast region. Its 12 traditional urgent care centers are an important resource for the communities it …
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A Case-Based Exploration on How We Address High Blood Pressure Concerns in Urgent Care
Joanne P. Parker, MD Urgent message: High blood pressure is a common incidental finding in urgent care. Distinguishing patients who may need treatment from those who should be advised to follow up for further evaluation is well within the urgent care provider’s field of expertise. Download the article PDF: A Case-Based Exploration on How We Address High Blood Pressure Concerns in Urgent Care Patients often present to urgent care with concerns about their blood pressure …
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Is It Time to Revisit Your Urgent Care Marketing Tactics?
Heather Real Download the article PDF: Is It Time to Revisit Your Urgent Care Marketing Tactics? In the journey of an urgent care visit, where does the patient story begin? Is it when the patient walks through the door, or did it start when the patient was still at home Googling “urgent care near me” on their phone? It is likely neither of these. The patient journey to your urgent care actually begins before they …
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In-Office Dispensing: The Good, the Bad, and the Unlikely
On paper (so to speak), in-office prescribing in the urgent care center would seem to be a no-brainer for all concerned: patients could avoid the time-consuming hassles of navigating the retail drugstore morass and head straight home with their medication, and providers could be assured that their patients got the right medication in a timely manner and could be the responsible parties to answer any questions they may have—all while collecting a modest profit. That’s …
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