DAVID STERN, MD (Practice Velocity) Q.A patient with a finger laceration walked into our urgent care center at 8:05 p.m., five minutes after our closing time. Rather than turn the patient away, our team decided to care for the patient. Three of our staff, including the physician, stayed for 50 minutes after our posted closing time. If we had not stayed after our scheduled closing time, the patient would have been forced to go to …
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Journal of Urgent Care Medicine
Practice Management