Heather Real With today’s urgent care operators challenged with increasing expenses and stagnant reimbursements, many thoughtful entrepreneurs turn to ancillary services to drive more revenue into their business. These offerings are numerous and varying in nature. When determining if and what to add to an urgent care business, you’ll need to ask some crucial questions: As the competition for patient loyalty heats up, many operators are looking for ways to stand out. Some ways of …
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Making a Business Case for Urgent Care Holiday Hours
 URGENT MESSAGE: Whether an urgent care center should be open 365 days per year or close on major or minor holidays depends upon factors that influence profitability, such as patient demand, competitive positioning, staff availability, payer reimbursement, and the branding impact of after-hours accessibility. Alan A. Ayers, MBA, MAcc is Practice Management Editor of The Journal of Urgent Care Medicine, serves on the Board of Directors of the Urgent Care Association, and is Vice President …
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Boosting Revenue by Working Harder—or Smarter?
Urgent message: With careful consideration and disciplined planning, ancillary services can add to your bottom line without significantly adding to your workload. Alan A. Ayers, MBA, MAcc Practice Velocity Could Charles Dickens’ discourse provide a better depiction of the urgent care business today? Unprecedented growth in recent years proves the value of a healthcare delivery model like urgent care, based on consumer needs for affordability and convenience. But urgent care is not immune from challenges …
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Are DNA Relationship Testing Services a Good Match for Urgent Care?
Urgent message: The last 10 years have seen a dramatic increase in DNA parentage testing. Yet, the DNA testing industry remains, in essence, unregulated. Can urgent care providers fulfill a need for ethical and clinically reliable access, while receiving direct and immediate payment for your services? Elizabeth Panke, MD, PhD For many generations, defining the parent-child relationship was easy. The woman who gave birth to the child was the child’s legal mother; to a large …
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