Workers have come to expect a certain amount of celebration come holiday time—often including end-of-year bonuses or gifts. This does not have to be a meaningless distraction from ensuring the urgent care runs efficiently and takes care of patients effectively, though; looking beyond “secret Santa” gifts and office parties can actually strengthen employee engagement and loyalty. Physicians Practice magazine suggests focusing on gestures that will be meaningful to the individual, such as the following: A …
Read MoreGoing My Way? Helping Patients Who Need a Ride Can Help Your Business
Patients have options for getting to many care settings even if they’re unable to drive themselves or get a ride from a loved one. Some Medicaid patients arrive in the emergency room in an ambulance—even if they’re complaints don’t warrant such urgency. A couple of major health plans in Miami send vans around to collect Medicare members who need to see their primary care, and employers often provide transportation to workers who need to see …
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