The Missing Key: Enhancing Care by Understanding Patients’ Emotions

Urgent message: Even with the utmost attention to proper protocols, current data, and vast clinical experience, patient emotions are the unforeseeable x factor in a positive encounter (and, sometimes, even positive outcomes). Author: Bob Stuart, MD and Bob Bichler, RN As providers, we have been trying to understand how we can be more helpful and effective with the patients to which we provide care. How can I best provide care which will feel most satisfying …

Read More
Giant Cell Arteritis: A Clinical Review for Urgent Care Providers

Giant Cell Arteritis: A Clinical Review for Urgent Care Providers

Urgent message: Giant cell arteritis is an under-recognized and easily missed vasculitis of older adults, a challenging but “can’t miss” diagnosis. The urgent care clinician must be able to recognize this entity sometimes referred to as the “great masquerader” and be comfortable initiating timely emergency treatment. Ryan C. Jacobsen MD, EMT-P Giant cell arteritis (GCA), more commonly known as temporal arteritis, is an under-recognized vasculitis of older adults that can have potentially devastating consequences, most …

Read More
Pitfalls in Assessing and Managing Common Pediatric Injuries

Pitfalls in Assessing and Managing Common Pediatric Injuries

Urgent message: Fractures, in general, are relatively common among pediatric patients. Those most likely to be seen in the urgent care setting include injuries to the radius, ulna, humerus, lateral condyle, clavicle, tibia, and fibula. The second of two parts. Justin Kunes, MD, Shane R. Hanzlik, MD, Allison Gilmore, MD As noted in part 1 of this article (published in the February 2011 issue of JUCM and available at www.jucm.com), fractures are common injuries in …

Read More
Pitfalls in Assessing and Managing Common Pediatric Injuries

Pitfalls in Assessing and Managing Common Pediatric Injuries

Urgent message: Fractures are common among pediatric patients. Familiarity with the growth process and the unique properties of the immature skeleton—as well as immediate identification of conditions requiring emergent referral—are necessary for appropriate care and avoidance of long-term sequelae. The first of two parts. Justin Kunes, MD, Shane R. Hanzlik, MD, Allison Gilmore, MD Injuries that ultimately prove to be fractures are a common cause of visits to the emergency room and urgent care among …

Read More

Assessing for Life-threatening Chest Pain in the Urgent Care Center

Urgent message: Data show that urgent care centers are becoming a more common destination for patients experiencing chest pain. Immediate recognition of emergent vs. urgent causes may be the make-or-break moment for the patient’s outcome. Jasmeet Singh Bhogal, MD Introduction Evaluation of chest pain always presents as a diagnostic challenge, be it in the outpatient family medicine setting or the hospital emergency department. In fact, urgent care centers occupy a unique position in the equation; …

Read More
Cold Weather-related Injuries

Cold Weather-related Injuries

Urgent message: Inadequate protection from the cold can put a patient’s life and limb at risk. The urgent care clinician must be able to identify symptoms of specific conditions, using the history and awareness of weather conditions to distinguish among the most common. Introduction     Winter months provide ample opportunities for recreation such as skiing, sledding, or snowmobiling – and for an array of injuries related to varying degrees of exposure to lower temperatures. Generally, the …

Read More
Assessment and Management of Scrotal Disorders

Assessment and Management of Scrotal Disorders

Urgent message: Males with a scrotal disorder often present to urgent care with pain, swelling, or both. Especially in boys and young men, it is important to quickly assess the acute scrotum, which can be a surgical emergency. Jason Chao, MD, MS Introduction Males with a scrotal disorder often present with pain, swelling, — or both. Because of the location of the problem, patients often choose to seek urgent medical attention. Especially in boys and …

Read More