I do most of my banking online and through the ATM. Recently, though, I needed to conduct business in person at a JPMorganChase branch. I knew the branch closed at 6:00 pm so I broke away from the office, dodged North Dallas traffic, and rushed into the branch at 5:58 pm, sliding in just before they locked the doors. Or did I? When the manager saw me she asked, “Did you rush to get here?” …
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