Putting out fires may be necessary from time to time, but it’s no way to build a lasting presence in the urgent care marketplace. Focus all your attention on the day-to-day problems and you’ll find that your business is blowing in the wind like so many autumn leaves. Learn how to start breaking the cycle of jumping from one problem to the next in the first live webinar the Urgent Care Association will offer in …
Read MoreHow to Make Workplace Meetings More Productive
Urgent message: Despite most employees’ abhorrence to meetings, they indeed serve a valuable organizational purpose. The key is to keep them short, focused, free of distractions, and actionable. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC and Practice Management Editor of The Journal of Urgent Care Medicine. The next time you find yourself bored and distracted in yet another meeting, take solace in the fact that you’re not …
Read MoreCultivating Change in the Workplace
Urgent message: The strength of an urgent care operation ultimately lies in its people; for any change initiative to be successful, your center’s staff has to be prepared and willing to embrace change. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC and is Practice Management Editor for The Journal of Urgent Care Medicine. In the workplace, as in life, the only real constant is change. And nowhere is …
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