Urgent message: Many employers confuse perks with culture. Perks are non-wage benefits offered to employees, while culture refers to the beliefs, behaviors, and interactions of individual employees. While perks may be part of a culture, they are not a substitute or a basis for culture. The software development industry includes some of the most forward-thinking companies in the world. Not only are they creating technologies that are changing the way we work and play, they …
Read MoreCustomer (and Patient) Service is Key in Occupational Health
“Let sales people sell” should be more than a cliché; it should be a way of life. Unfortunately, though, many occupational health sales professionals spend a disproportionate amount of time engaged in client maintenance and customer service at the expense of direct sales. This is not to say that customer service and patient service are unimportant, however; in truth, maintaining good relationships both with customers and patients is crucial to the success of every occupational …
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