Developing Data: December, 2010
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we offer another look at data from the most recent annual survey conducted by UCA. (In early 2008, UCA revamped its annual survey in conjunction with researchers at Massachusetts General Hospital and Harvard University, with the goal of assuring that the UCA Benchmarking Committee’s efforts produced a scientifically valid report.) In this issue: What …
Read More
November 2010
Developing Data: November, 2010
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we offer another look at data from the recent annual survey conducted by UCA. (In early 2008, UCA revamped its annual survey in conjunction with researchers at Massachusetts General Hospital and Harvard University, with the goal of assuming that the UCA Benchmarking Committee’s efforts produced a scientifically valid report.) In this issue: What time …
Read More
October 2010
Developing Data: October, 2010
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we relay data that track patient satisfaction with the emergency room based on time of day respondents arrived for treatment. Source: Pulse Report 2009: Emergency Department. Patient Perspective on American Health Care and Emergency Department Pulse Report 2007. Patient Perspectives on American Health Care. Press Ganey Associates, Inc. While these data do not …
Read More
September 2010
Developing Data: September, 2010
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we present data that shed light on reasons parents may be taking their children to the emergency room instead of to their pediatricians, even for non-urgent care. Researchers at Columbia University Medical Center in New York City report that between 1997 and 2006, there’s been a shift in those reasons; where perceived need for …
Read More
July/August 2010
Developing Data: July/August, 2010
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we provide new data relevant to many urgent care providers’ marketing messages – namely, hospital performance on wait times during visits to the emergency room. These data reflect the percentage of visits in which wait times met pre-defined targets. Source: Horwitz LI, Green J, Bradley EH. U.S. emergency department performance on wait time and …
Read More