Practice Management
Just under a year ago, we told you eClinicalWorks had been fined $155 million for violating the False Claims Act. In addition to the fine, the company was supposed to help customers switch to other vendors at no cost to the customer, or provide customers who chose to stay with free updated versions of eClinicalWorks software. Unfortunately, while the fine has been paid and the whistleblower who brought the situation to light got his money, …
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When EHR vendor eClinicalWorks agreed to a $155 million settlement over charges that it falsified claims for federal incentive payments, it probably thought the damage would be mainly financial. Months later, though, it’s paying a steeper price in more precious currency: customer opinions. A new report from KLAS Research reveals that 66% of eClinicalWorks customers say their opinion of the company is lower than it was when the settlement was announced in May (with 26% …
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Some urgent care providers have expressed concern that they could be the next subjects of Department of Justice scrutiny in the wake of eClinicalWorks agreement to settle federal charges. Those fears stem from the idea that incentive payments they received from eClinicalWorks could be viewed as ill-gotten gains. (As we told you just days ago, the company had been sued over charges it falsely certified that its EHR met all government criteria and that it …
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Electronic health record vendor eClinicalWorks’ has been fined $155 million for violating the False Claims Act. The company’s misfortune could be the urgent care industry’s (and patients’) gain, however, by making it easier for healthcare providers to switch from one EHR system to another. eClinicalWorks was sued over claims that it falsely certified that its EHR met all government criteria and that it failed to adequately test its software before release; to adequately debug systems …
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