Urgent message: Key performance indicators provide the yardstick by which urgent care strategy and execution are tracked over time, highlighting areas requiring management intervention, facilitating comparison with peers, and enabling a culture of continual improvement. Introduction Key performance indicators (KPIs) are quantifiable business metrics used by organizations to gauge various aspects of their performance over time. Regular monitoring and evaluation of KPIs help provide insight into an organization’s financial health and spotlight organizational strengths and weaknesses. KPIs are also used to set strategic and …
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