How free-standing emergency departments (EDs) present themselves to the community continues to cause confusion for patients, ultimately leading to unexpectedly higher medical bills and negative overall experiences. Some free-standing EDs have the term “urgent care” in their name, which many believe is misleading. And now there is at least one effort to investigate a class action lawsuit for patients who accessed what they believed was urgent care—based on the facility’s sign out front—only to find …
Read More![Patients Confused by ‘Urgent Care’ Label on Hospital EDs Patients Confused by ‘Urgent Care’ Label on Hospital EDs](https://www.jucm.com/wp-content/uploads/2024/07/Urgent-Care-Sign-Pinged-on-Map-v2-380x253-1.jpg)