Journal of Urgent Care Medicine

Lawsuit Against One Medical Claims Poor Care Led to Patient’s Death

One Medical, under the Amazon umbrella since February 2023, is now facing a lawsuit related to the death of a patient who was treated virtually by a One Medical provider. The 45-year-old patient complained of shortness of breath, coughing up blood, and feet turning blue, according to reporting in the Washington Post. He was prescribed an inhaler during the virtual appointment and later died waiting to be seen at a local hospital emergency department in …

One Medical Staff Reading From Corporate Script

One Medical is facing new scrutiny for allegedly providing questionable talking points for its employees to use in response to anyone with concerns about previous reports that its call center had not appropriately escalated a number of urgent patient calls that should have received immediate medical attention. Instead, the patients were scheduled for office visits. As reported by the Washington Post, One Medical instructed staff to tell those who expressed concern over the controversy that …