There’s a “new, critical stakeholder” with a voice in discussions about healthcare costs—and it’s someone urgent care operators know as well as anyone. A new report from InstaMed says 74% of patients had to pay a bigger share of their healthcare costs in 2015, prompting revenue cycle analysts to look at them more closely as actual “consumers” of services. “Both payers and providers will be challenged to overhaul their payment processes or face lost revenue …
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