URGENT MESSAGE: Patient expectations have changed with the evolving healthcare landscape. Urgent care operators need to keep pace in adapting their own approaches in order to collect the highest possible percentage of payments—and to survive. Randy Blue, MEd, CRCR is an Executive Director with HealthiPASS. He has over 25 years of experience in sales and marketing, specifically in the healthcare space. With high-deductible insurance plans on the rise, patients are increasingly expected to pay for …
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