Journal of Urgent Care Medicine

Emergency Departments Struggle With Sustainability: RAND

Emergency departments (EDs) will face increased sustainability risks in the near- and long-term future, according to a new report from nonprofit research firm RAND. As EDs struggle with financial prospects and meeting community demand, nearby urgent care operators might see increased volumes of higher-acuity patient visits. Among the leading issues are the fact that some of the necessary services provided in hospital EDs are not directly reimbursed by public or private payers, while at the …

Urgent Care Needs to Educate Patients on Telemedicine

Telemedicine has been shown to provide valuable access for patients who otherwise might not be able to see a physician in person. Unfortunately, not all patients have gotten the message that it’s best used as an alternative to heading to the doctor’s office; instead, they follow a virtual visit with a face-to-face encounter, thereby costing themselves and/or their insurers money unnecessarily. When RAND crunched data on CalPERS Blue Shield members who used Teledoc virtual visit …