When an urgent care physician suggests that a patient see another clinician for follow-up care, patients usually take that advice, according to a study by the Uniersity of Minnesota and Urgent Care Partners. In fact, 66% not only took the doctor’s advice to seek further care, but went to the specific provider recommended (though a specific provider was recommended just 21% of the time). Overall, 76% of patients who were told to seek follow-up care …
Read MoreBuilding Urgent Care Referral Relationships: Pharmacies and Retail Host Clinics
Urgent message: Viewing other community healthcare providers (e.g., pharmacists) or even possible competitors (e.g., retail clinics) as referral sources can increase revenues and bolster the urgent care center’s place in the healthcare system. The first of two parts. Alan A. Ayers, MBA, MAcc Urgent Care has evolved to the point that it is a vital part of a community’s healthcare infrastructure, offering access when primary care appointments are unavailable and relief when emergency rooms are …
Read More