In early 2008, UCA revamped its annual survey in conjunction with researchers at Massachusetts general Hospital and Harvard University with the goal of assuring that the UCA Benchmarking Committee’s efforts produced a scientifically valid report. Here we present some of the findings from this landmark survey, to which 436 urgent care centers responded. In this issue: How much time do patients spend in urgent care centers, on average? These data support – and, perhaps just …
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