Practice Management
Every time I am able to gather in person with other Urgent Care professionals, I come away enriched and invigorated for the future of our practice. No matter the challenges that we may be facing as an industry or a specialty, there is a stubborn optimism that infuses these events and the people that participate as speakers, exhibitors, planners or attendees. These events are perfect examples of what the Urgent Care Association (UCA) stands for, …
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Clarity is a good thing, but achieving clarity isn’t always easy. It requires a deep understanding, and reaching that depth takes time and energy. It’s taken us a few years. In 2022, we got clarity around the role of the Urgent Care Association (UCA). For a long time, we tried hard to do anything that anyone in Urgent Care needed, and that led to a lot of good work but also a very unclear identity. …
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Before I jump into this column, I want to mention our recent Advocacy victory: getting a mention of Urgent Care into the Centers For Medicare & Medicaid Services publication of the 2025 Medicare Physician Fee Schedule. If you want more details on why this is a big deal, you can listen to the 2 interviews I did with Eric Zimmerman (our lobbyist team leader) on the Urgent Care Leadership Podcast (found anywhere you get your …
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I like to think that I usually have a pretty good read on Urgent Care, but I am currently mystified by something and need your help. For as long as I can remember, everyone in Urgent Care has chanted a common refrain: “We need a seat at the table!” In the beginning, we were too small to make enough noise to be heard and way, way too tight on funds to even think about hiring …
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The Urgent Care Association (UCA) is promoting Urgent Care Awareness Month to call attention to the important role urgent care has as a valuable segment in the healthcare ecosystem. Legislators, community leaders, and consumers need to know everything UC contributes, especially the widespread access issues that UC can help resolve. UCA has a collection of Awareness Month resources that any UC organization can use. What’s in the bag? Download a sample news release, 3 choices …
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Scott Prysi, MD For the last 30 years, Urgent Care centers have been transforming healthcare by moving the patient to the center of care—that means serving patients with urgent medical problems with extended hours and onsite X-ray and lab services when and where they want it. We operated throughout the pandemic when virtually all other healthcare access points closed, and we came out stronger with new relationships with local hospitals and health departments as well …
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As a key moment in the Urgent Care Association (UCA) Convention in Las Vegas last week, members elected a new board, led by Board President Scott Prysi, MD. The full list of board members is available on the UCA website. Additionally, the College of Urgent Care Medicine (CUCM) elected its new board members: Lindsey Fish, MD (also JUCM images editor); Roger Hicks, MD, FCUCM; Joshua Russell, MD, MSc, FACEP, FCUCM (also JUCM editor in chief); …
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With thew news of the expected retirement of Chief Executive Officer Lou Ellen Horwitz, the Urgent Care Association (UCA) has announced the search for its next executive leader. In 2020, Horwitz transitioned away from the UCA board of directors and out of semi-retirement to return to the UCA’s top leadership role. She previously served as the association’s executive director from 2006 to 2012. Throw your hat in the ring: No doubt the succession plans will …
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Do you remember what it was like in the summer of 2020? If that summer had a theme, it would have been “overlooked.” Everyone was jumping up and down and waving their arms to get the attention of suppliers, government agencies, payers, diagnostic companies, and pharmaceutical companies so we could meet the needs of the patients literally lining up in front of our centers. We had to fight for every single thing we got, and …
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I’m assuming you saw news stories last month with headlines like this: “Walmart and Other Drug Stores Want to Help You Skip Trips to the Doctor.” Walmart Health is set to open 28 new locations in the coming year. Consumers can get testing and treatment for strep, flu, and COVID-19 at a Walmart pharmacy in 12 states, at Walgreens in 13 states, and at CVS in 10 states. Rite Aid is working on it, too. …
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