Practice Management
Many urgent care operators promote their clinics on the basis that they’re entrenched in the heart of the community. This is the season to prove it. Lansing (MI) Urgent Care is already doing that by supporting the Greater Lansing Food Bank’s efforts to raise money and collect food and in-kind contributions for area residents in need as winter takes hold. In New Jersey, IMA Urgent Care Centers is collecting new, unused toys for the Toys …
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UnitedHealthcare Commercial in New Jersey and UnitedHealthcare Oxford of New Jersey will stop reimbursement of HCPC code S9083 as of January 1, 2018, according to a letter sent to providers. Instead, the plans are advising providers to “only report the evaluation and management and/or procedure code(s) that specifically describe the service(s) performed.” S9083, they say, is “informational” and relates to a type of reimbursement rather than a specific service. Charges billed for S9083 will be …
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A new patient—a 45-year-old man who says he’s been plagued by midfoot pain for several weeks—presents to your urgent care center. The foot is normal in appearance, but it is evident that the patient has pain palpation over the midfoot. There is no pain with palpation over the plantar aspect. Skin does not show signs of infection. The neurovascular status is intact. View the image taken and consider your next steps, along with possible diagnoses.
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Four additional hours in a shift makes a big difference to busy nurses, according to new data published in the Journal of Nursing Education and Practice. Nurses working 12-hour shifts are more likely than those who put in 8 hours to experience anxiety, musculoskeletal disorders, disturbed sleep, and stress. The metaanalysis focused on 12 studies. The authors concluded that it was not so much the mere act of working for 12 hours, but the prolonged …
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A new study by Safe Kids Worldwide reveals more than 400,000 children are injured in bike, scooter, skateboard, and roller blade accidents every year. Now that wheels of every variety are coming out of the garage for the first time in months, there’s an opportunity to stress your urgent care center’s vital role in community health and safety—before and after injuries occur. First, ask patients if they’re planning to make good on promises to get …
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Oncology is not likely to pop up on a list of specialties formerly pursued by urgent care clinicians, and patients are not going to be getting chemo at their neighborhood urgent care center. Nonetheless, familiarity with various cancers—and even more importantly, their treatments and complications—is reaching need-to-know status for urgent care providers. Whether it’s sudden concerns over symptoms of infection or even “just” a high fever, cancer patients need immediate care more often than patients …
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A pilot program in Prince George’s County, Maryland has trained firefighters responding to 911 calls from patients who don’t meet the criteria for true emergent care. In one case cited in a Washington Post article, responders checked on a woman who was in the habit of calling 911 several times a week, with an unnecessary (and costly) trip to the emergency room following most often before the program launched. On that day, though, she had …
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A clinic in Tucson, AZ is trying to take the convenience factor of urgent care to the next level by offering patients access to specialists on site. Urgent Specialists is the first in the state to have board-certified specialists in ophthalmology, orthopedics, and otolaryngology on staff—removing the need to immediately refer patients whose symptoms may be a bit more complicated than is typically seen in the urgent care setting. As with all urgent care centers, …
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A public–private partnership that supports ambulance transport to urgent care centers when clinically appropriate just got new life in Reno, NV. It’s a cooperative effort between Reno’s Regional Emergency Medical Services Authority and Renown Health, launched in 2012 with the help of $9.8 million from the Centers for Medicare and Medicaid Services Healthcare Innovation Award program. That grant ran out, but Renown says it will continue to support the program because of the cost savings …
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