Telemedicine has been shown to provide valuable access for patients who otherwise might not be able to see a physician in person. Unfortunately, not all patients have gotten the message that it’s best used as an alternative to heading to the doctor’s office; instead, they follow a virtual visit with a face-to-face encounter, thereby costing themselves and/or their insurers money unnecessarily. When RAND crunched data on CalPERS Blue Shield members who used Teledoc virtual visit …
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