Practice Management
An urgent care center in Los Angeles is offering to check qualified patients for sexually transmitted disease at no cost. The plan is part of Vermont Urgent Care’s goal to expand their offerings to include sexual health services—but it’s also a great way to introduce themselves to patients who may not have visited the clinic before. Urgent care centers, in general, have become popular among patients who think they may need to get checked for …
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With an eye toward reducing the heavy economic burden stemming from patients visiting emergency rooms needlessly, U.S. Senator Bill Cassidy, MD (R-LA) is pitching legislation that would require the Department of Veteran’s Affairs to pay for care provided to veterans in urgent care centers. Representative Clay Higgins (R-LA) plans to introduce companion legislation in the House of Representatives. As written, the Veterans Emergency Room Relief Act of 2017 seeks to: Pave the way for veterans to receive …
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Urgent message: Urgent care providers are valued for their ability to treat nonemergent acute healthcare needs efficiently, but in so doing they are also well positioned to identify other, underlying healthcare issues such as hypertension. Introduction Heart disease is the leading cause of death in the United States and accounts for approximately 24% of all deaths.1 Many known risk factors are associated with heart disease, including high blood pressure. The Centers for Disease Control and …
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Urgent Message: Urgent care demands that providers meet goals for fast patient turnaround and positive patient experiences, which when combined with tight staffing makes recognizing and preventing provider burnout a priority for urgent care providers. It’s been said that providers are the lifeblood of any healthcare organization. Indeed, they’re the collective engines that make everything go, such that their focused engagement and dedicated patient care are critical for organizational success. But that dedication often leaves …
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Massachusetts’ secretary of Health and Human Services is on record as saying urgent care is ideally suited to help reduce overcrowding emergency rooms, at least in Boston. As a guest on Herald Radio’s Morning Meeting program, Marylou Sudders referenced a recent report that patients are waiting nearly an hour to be seen, on average, in the EDs at Boston Medical Center and Brigham and Women’s Hospital. Her proposed solution would be to have more urgent …
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Here’s the scenario: Your clinic opens at 8. A nonclinical staff member arrives at 7:50, only to find a woman in distress waiting at the locked front door, complaining of chest pains and shortness of breath and heading toward a full-blown panic. You hope your staffer would: Let the patient in immediately, then call the first clinician scheduled to work to see how close they are to arriving Let the patient in immediately and call …
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The increased wait times in emergency rooms and explosion in the popularity of urgent care have been (and continue to be) well documented. Not as much attention has been paid to why there’s so much more traffic. A study soon to be published in Academic Emergency Medicine reveals a few of the answers—and some of them support the notion that urgent care fulfills unique needs, either clinically or in terms of patient preference: Limited access …
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Growing investment by service providers, occupational medicine companies, and entrepreneurs, along with wider acceptance by health plans, seems to confirm that telemedicine is no longer the Next Big Thing, but a newly essential service that urgent care operators need to consider offering. Most recently, U.S. HealthWorks announced that it’s launching a comprehensive telemedicine program called USHW CareConnectNOW, which will link patients to state-licensed medical providers 24 hours a day, 7 days a week. So far, …
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New guidelines for caring for young athletes with concussions favor movement over rest more than previous recommendations. The advisory, published in the British Journal of Sports Medicine, suggests that getting the patient to start moving—slowly, with gradual increases—may shorten recovery time. The authors are very clear that this does not mean returning to the field of play right away, however. Rather, where patients have been instructed to rest until symptoms completely disappear previously, there now …
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The ever-increasing investment hospitals are making in their own urgent care offerings, along with the growing senior population and evolving habits of younger patients, are key factors in the ongoing growth of the urgent care industry, according to a new report by TMR Research. Urgent Care Centers Market—Global Industry Analysis, Size, Share, Trends, Analysis, Growth, and Forecast 2017–2025 also credits the pioneering operators who brought the industry to this point, however, noting that the services …
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